Lean people development

All articles about Lean people development

Boosting care quality using Lean Thinking
October 31, 2024
Boosting care quality using Lean Thinking

CASE STUDY – Thanks to a commitment to Lean Thinking and a solid coaching system, this hospital in China has been able to initiate a remarkable transformation.

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From silos to synergy
October 9, 2024
From silos to synergy

INTERVIEW – Ahead of the Lean Global Connection 2024, we hear from Kruk S.A. in Poland to learn how they leveraged “centres of excellence” to break down company silos.

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People-centric, intelligent, decentralized management
August 8, 2024
People-centric, intelligent, decentralized management

CASE STUDY – This Brazilian agrobusiness has developed a unique and clever management system that puts people at the heart of the work.

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The five modes of a sensei
May 2, 2024
The five modes of a sensei

FEATURE – Variety in sensei approaches can cause a lot of confusion. The author sheds light on the subject by describing a sensei’s five modes of interacting with individuals and teams.

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Dojos change minds
April 25, 2024
Dojos change minds

CASE STUDY – Faced with safety and quality issues, this Brazilian manufacturing plant installed a dojo, and the results are very promising.

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Small businesses, big impact
March 14, 2024
Small businesses, big impact

FEATURE – The successful project discussed in this article shows how Lean Thinking can bring huge benefits to small and medium enterprises and paves the way to a new way of looking at lean coaching.

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For profound lean change, develop new power skills in leaders
February 23, 2024
For profound lean change, develop new power skills in leaders

FEATURE – The author highlights the critical “power skills” leaders need to provide the right support to the transformations they lead.

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The deep secret of lean transformation: the People Review
January 26, 2024
The deep secret of lean transformation: the People Review

FEATURE – To develop a lean culture means to develop each lean thinker and help them reach their full potential. Here’s how Aramis Group does it.

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Leadership for everyone
December 12, 2023
Leadership for everyone

FEATURE – If you think one is born a leader, think again. Leadership can be learned and, in this article, the author provides a four-step guide to developing it.

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A3 Thinking for personal development
September 1, 2023
A3 Thinking for personal development

INTERVIEW – We are used to thinking of A3s mainly as a tool for problem solving. In this Q&A, you will learn about the experience of a San Francisco hospital using it for personal development.

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Creating front-line leaders to solve problems at Nestlé
March 22, 2021
Creating front-line leaders to solve problems at Nestlé

INTERVIEW – In this Q&A, we learn how the Technical & Production (T&P) area of Nestlé Colombia Ecuador is using lean and Art Smalley’s four types of problems framework to bring leadership closer to the gemba.

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Can lean help with a brutal drop in sales?
November 30, 2020
Can lean help with a brutal drop in sales?

FEATURE – With lockdowns enforced in many countries as Covid-19 continues to ravage the world, the authors discuss how Lean Thinking can help when the order book dries up.

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Enhancing your gemba skills
February 24, 2020
Enhancing your gemba skills

FEATURE – Michael Ballé shares a few tricks he uses to escape his default thinking and ensure he makes the most of every gemba walk he goes on.

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The Crab Method
February 17, 2020
The Crab Method

FEATURE – We hear it time and time again: in a lean transformation, middle management is the biggest hindrance to change. The author explains his strategy to win them over.

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My father is my sensei
July 4, 2019
My father is my sensei

FEATURE – In this intimate account, the author reflects on the role of a lean sensei by looking back at what he’s learned from his own… his father.

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Reflecting on a unique partnership
June 4, 2019
Reflecting on a unique partnership

FEATURE – Following the recent CXO Summit in Singapore, a team from the Lean Global Network reflects on the partnership with SIT and its potential effects on the city-state.

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Better thinking for better lean thinking
February 7, 2019
Better thinking for better lean thinking

FEATURE – We tend to describe lean as a holistic approach to a transformation, but we won’t be able to truly embrace it until everyone starts to see the organization as a system.

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Easing the pain
March 31, 2023
Easing the pain

WEB SERIES – Today, we launch a new documentary series on lean around the world, with the first season focusing on lean in Brazil. In the first episode, we visit the lean clinic on a mission to reduce the burden on cancer in our lives.

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Lean eyes don't lie
November 8, 2022
Lean eyes don't lie

FEATURE – Whether improvement efforts are paying off and people are internalizing a lean way of thinking is a constant worry for many leaders. Here’s a trick to gauge how well – or how poorly – things are going in your transformation.

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Faster delivery, happier customer
April 28, 2023
Faster delivery, happier customer

WEB SERIES – In the fourth and final episode of Season 1 of our docuseries, we visit home improvement and gardening retailer Leroy Merlin and learn about their efforts to lean out their supply chain.

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Creativity unleashed
March 8, 2023
Creativity unleashed

FEATURE – A lean coach from Argentina reflects on the transformations he has supported across Latin America and on why lean can help unlock the potential of the continent.

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Solving problems by developing people
January 13, 2023
Solving problems by developing people

INTERVIEW – Top leaders at Chilean company Elecmetal talk to us about how lean has transformed their role in the organization and how capability development is fuelling change.

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A chat with Furuta-san
October 27, 2021
A chat with Furuta-san

INTERVIEW – PL meets the author of the recently published book Welcome Problems, Find Success, who discusses bringing lean to different cultures and changing managerial behaviors.

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Jishuken at Toyota Motor Kyushu
March 2, 2019
Jishuken at Toyota Motor Kyushu

INTERVIEW – A team from LGN just spent a week on the gemba with Toyota veteran Hideshi Yokoi for a jishuken exercise. We asked him to explain to us how he used this practice while at Toyota Motor Kyushu.

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Pioneering lean thinking in hotels
January 17, 2019
Pioneering lean thinking in hotels

FEATURE – Dreamplace Hotels in Tenerife have been on an improvement journey for several years, but only recently did they find a way to truly become a learning organization: lean thinking.

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Developing lean thinkers – Lessons from Toyota
January 19, 2019
Developing lean thinkers – Lessons from Toyota

VIDEO - In this video from the recent European Lean Educator Conference, John Shook and Isao Yoshino draw on their experience at Toyota to reflect on the development of lean thinkers.

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Building a better future in a better way
November 22, 2018
Building a better future in a better way

FEATURE – Building on the benefits of the Last Planner System™, lean thinking is supporting people at Turner Construction Company as they solve problems in a structured way.

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From kaizen to innovation
November 1, 2018
From kaizen to innovation

FEATURE – Innovation is a process and lean thinking allows that process to take place, by empowering everyone in the company to think creatively about solving customer problems.

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How a Ukrainian company modernized itself using lean
January 9, 2018
How a Ukrainian company modernized itself using lean

INTERVIEW – In this Q&A, the CEO of a Ukrainian provider of equipment for stores shares how lean thinking has helped his company modernize its processes and engage its people.

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Enabling improvement across our healthcare system
July 29, 2022
Enabling improvement across our healthcare system

CASE STUDY – How do you give hundreds of primary care units the tools and knowledge they need to make improvements? The Catalan Health Service found the solution in hoshin kanri.

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Truly seeing the big picture
October 5, 2020
Truly seeing the big picture

FEATURE – In this personal account, the author explains how Lean Thinking inspires her painting process, debunking the myth that the methodology stifles creativity.

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Passing down TPS across generations
June 29, 2020
Passing down TPS across generations

FEATURE – This intimate account looks back at the time one of the authors spent working with Harada-san and how it shaped his career and encouraged him to spread TPS knowledge.

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Kata in the NHS
June 18, 2019
Kata in the NHS

CASE STUDY – Starting with a series of pilot sites, the NHS is hoping to engage the Kata coaching approach to really spread an improvement culture to staff and patients.

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Teaching lean management: current and future state
August 19, 2016
Teaching lean management: current and future state

INTERVIEW – Making lean thinking a bigger part of our university programs and education is the only way to ensure the methodology really comes to permeate our societies. But how can we ensure lean is taught in a way that makes sense?

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A step-by-step guide to leadership and team lean development
June 20, 2016
A step-by-step guide to leadership and team lean development

FEATURE – When middle managers are stressed and overworked, there is no time left for them to improve. Changing the interaction between leaders and teams, using lean principles and empowering people, can truly ignite your transformation.

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Better work: bringing lean thinking to a doctor's practice
February 25, 2016
Better work: bringing lean thinking to a doctor's practice

FEATURE – Moving her assistant's workstation next to hers and introducing standardized work helped a family physician in California to provide better, faster care to her patients and to avoid burnout.

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Turning around our quality
March 3, 2022
Turning around our quality

CASE STUDY – For the past year, Elementia Materiales, a producer of materials for the construction industry, has begun a lean journey that’s already brought impressive quality results.

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What my Toyota mentors taught me about problem-finding
September 20, 2021
What my Toyota mentors taught me about problem-finding

FEATURE – Introducing his book, the author tells us what his Toyota mentors taught him with their contrasting, but ultimately complimentary approaches to problem finding.

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10 obstacles to a lean transformation
December 3, 2020
10 obstacles to a lean transformation

FEATURE – Hansei is a powerful tool that helps us understand Lean Thinking and advance on our journey. The author shares the lessons he learned from the struggles Halfway Toyota encountered during its years-long transformation.

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Lean logistics at Thales LAS
November 23, 2020
Lean logistics at Thales LAS

NOTES FROM THE GEMBA – Thanks to the effective application of Just-in-time and Jidoka, Thales LAS has managed to turn around its logistics department. Catherine Chabiron reports.

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Six Toyota practices for leading with respect
November 12, 2020
Six Toyota practices for leading with respect

FEATURE – The authors share the main insights from a webinar with two Toyota leaders from South America, on the leadership practices that have allowed the company to sustain results for decades.

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Improving children's care at a Chinese hospital
October 26, 2020
Improving children's care at a Chinese hospital

FEATURE - This story from a Chinese children's hospital reminds us that the lean healthcare improvements we make can have remarkable results on both patients and staff.

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A better way to learn lean
October 8, 2020
A better way to learn lean

INTERVIEW – The Lean Enterprise Academy just launched the Lean Learning Journey, an online platform from which practitioners can pull the practical knowledge they need in their lean transformation.

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Learning to be lean chameleons
February 13, 2020
Learning to be lean chameleons

FEATURE – In this candid, personal account, the author shares her experience as a lean coach, her challenges and success, and how she adapts to different situations.

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What does a lean sensei bring to the party?
January 27, 2020
What does a lean sensei bring to the party?

FEATURE – Lean coaching is all the rage these days, but to what end? The author reframes the role of a sensei as an expert in achieving productivity by engaging everyone in kaizen.

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Predictable vs unpredictable work
February 6, 2020
Predictable vs unpredictable work

FEATURE – It is a common misconception that our work is too unpredictable to fit into a standardized approach. The author debunks this myth.

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Change management from the inside out
December 2, 2019
Change management from the inside out

FEATURE – The author discusses how the daily practice of lean thinking develops perseverance and the grit a leader needs to improve an organization.

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A journey of mind-blowing improvement
October 3, 2019
A journey of mind-blowing improvement

CASE STUDY – Seven years ago, this Italian manufacturer ran an experiment to reduce inventory in its warehouse. Today, lean thinking permeates every aspect of life at FPZ.

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What is lean learning?
September 9, 2019
What is lean learning?

FEATURE – How does lean apply to learning? The author reflects on the lean transformation his schools are undergoing and on its practical implications on students, staff and leaders.

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Practice makes perfect
November 28, 2019
Practice makes perfect

FEATURE – Much like lean management, attaining perfection in music requires constant practice. The author looks back at his musical past and at a recent Lean Global Network samba gig.

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What does learning look like at Toyota?
September 23, 2019
What does learning look like at Toyota?

INTERVIEW – Toyota’s approach to developing capabilities and its focus on life-long learning are inspirational. But how do people at Toyota actually learn?

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Leadership development at Volvo Cars
September 16, 2019
Leadership development at Volvo Cars

CASE STUDY – What is the approach to people development used at Volvo Cars? The authors explain how the organization has created a production system fully owned by operators and managers.

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Turn the beat around
September 3, 2019
Turn the beat around

FEATURE – One year ago, the author started coaching organizations in her town of Maun, Botswana. Here she reflects on her experience and draws an interesting parallel between lean management and dancing.

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Learning at takt time in Thales
June 11, 2019
Learning at takt time in Thales

INTERVIEW – A former VP of Operations from Thales tells Catherine Chabiron how he and his team turned around their department by committing to lean thinking and focusing on people development every day.

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Laying the foundations of a leaner industry
February 5, 2019
Laying the foundations of a leaner industry

INTERVIEW – The editors of Planet Lean and Lean Post recently met with a senior executive of Turner Construction in New York City. Together, they discussed leadership development, respect for people, and the future of the industry.

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Lean delivery
January 15, 2019
Lean delivery

NOTES FROM THE GEMBA – After re-insourcing its bike repair workshop, a distribution center of France's La Poste has begun to recover long-lost knowledge about the work of mailmen and using it to innovate.

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Lean thinker, I salute thee
December 27, 2018
Lean thinker, I salute thee

ROUND-UP – As the year ends, our editor reflects on the state of the lean movement and looks back at the best articles published by Planet Lean this year.

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How to transform a large hospital system
December 18, 2018
How to transform a large hospital system

FEATURE – Hospitals are often part of larger healthcare systems, which makes it critical to learn how to bring lean to such diverse and complex environments. We hear from a large hospital group in Ireland.

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Coming together as a firm using book clubs
September 13, 2018
Coming together as a firm using book clubs

FEATURE – Lean book clubs as a way to boost learning and collaboration. A Norwegian firm that has been using them for a decade gives us a few tips on how to make them successful.

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When a top exec becomes the lean manager
September 11, 2018
When a top exec becomes the lean manager

OPINION – What happens when a senior executive jumps the fence and finds himself having to drive the very same change he was asking others to create?

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The architecture of a lean transformation
July 17, 2018
The architecture of a lean transformation

FEATURE – The role of the coach in a lean transformation is an often-debated topic. The author discusses his experience building the architecture of the Halfway turnaround.

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Driving lean with book clubs at Fuji Xerox Australia
October 12, 2017
Driving lean with book clubs at Fuji Xerox Australia

FEATURE – In May, the author told us how the IT department at Fuji Xerox Australia used book clubs to engage people in lean. In this update, he explains how the efforts were brought over to a different area of the business.

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Create stable, fulfilling jobs to fully benefit from lean
October 30, 2017
Create stable, fulfilling jobs to fully benefit from lean
womack social heijunka good jobs

WOMACK’S YOKOTEN – Toyota’s commitment to employees reminds us that it is impossible to tap into the full potential of lean without providing people with stable, gratifying employment.

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Leveraging lean thinking to build community prosperity
October 18, 2017
Leveraging lean thinking to build community prosperity

FEATURE – Riverview Gardens in an NGO striving to build prosperity for the community around it through capability development. The authors suggest this should be the goal for the lean community as a whole.

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Focusing on problem solving at the front line
November 3, 2016
Focusing on problem solving at the front line

FEATURE – When market changes caused operational problems in their firm, two top managers decided to stick to lean thinking (and a set of specific practices) – learning to focus on what truly matters and letting their people embrace problem-solving.

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Our universities are not teaching lean, and that's a problem
June 10, 2016
Our universities are not teaching lean, and that's a problem

CALL TO ARMS – Despite the spread of lean principles across the world, only a handful of universities have included the methodology in their programs. This article is a call-to-arms telling us why we have an obligation towards future generations.

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The people-led lean turnaround of a chain of car dealerships
September 4, 2017
The people-led lean turnaround of a chain of car dealerships

DOCUMENTARY – In PL’s first ever documentary, we share the story of a chain of car dealerships in Africa. Watch and learn how people development and lean leadership made for one of the best turnarounds you’ll ever encounter.

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How to be multi-dimensional in your lean transformation
September 28, 2017
How to be multi-dimensional in your lean transformation

FEATURE – Because each lean transformation is unique, we can't expect an off-the-shelf solution to work. The author discusses multi-dimensional transformations and how we can be flexible but also structured.

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Michael Ballé reflects on how lean really works
August 17, 2017
Michael Ballé reflects on how lean really works

FEATURE – Continuously studying the challenges we meet and the responses we devise, lean gives us endless opportunities to learn. The author goes back to basics, reflecting on some core lean premises.

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Jim Womack on the lean shut-down of Toyota Australia
May 30, 2017
Jim Womack on the lean shut-down of Toyota Australia

WOMACK'S YOKOTEN – On October 3, Toyota will cease its manufacturing operations in Australia, but the way it is managing the transition - in the leanest way possible - holds great lessons for us all.

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Grasping the paradoxes of lean to learn leadership
January 25, 2017
Grasping the paradoxes of lean to learn leadership

PROFILE – We may think it is cut and dried, but lean thinking is, in fact, full of paradoxes and trade-offs. According to Cécile Roche, learning to navigate them is one of the defining traits of a lean leader.

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Bringing lean thinking to organ donation in Michigan
December 7, 2016
Bringing lean thinking to organ donation in Michigan

FEATURE – A Michigan NGO that facilitates organ and tissue donation shares its experience with value stream mapping, reflecting on people coming together to understand the gap between current and future state.

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The fantastic lean transformation of an Italian hospital
October 4, 2016
The fantastic lean transformation of an Italian hospital

CASE STUDY – There is more to Siena than the Palio: the Tuscan city boasts of one of the most advanced examples of lean healthcare in Italy. We asked the team at the University Hospital how they are doing it.

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A political party's first steps towards lean thinking
March 3, 2016
A political party's first steps towards lean thinking

FEATURE – A local branch of Italy’s Democratic Party has started using lean principles and tools to organize its activities more effectively and to counteract the discouragement that followed a bad electoral defeat.

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Use lean management to make your organization fit
February 9, 2016
Use lean management to make your organization fit
fitness lean markovitz

FEATURE – Just like a diet alone won't result in real fitness, cost cutting is in itself not enough to ensure an organization is healthy. Making our companies fit and sustaining results begin with building capabilities in our people and improving our processes.

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An interview with Ian Hurst and Keith Edwards, Toyota
January 28, 2016
An interview with Ian Hurst and Keith Edwards, Toyota

INTERVIEW – At the recent UK Lean Summit, Ian Hurst and Keith Edwards of the Toyota Lean Management Centre ran an insightful workshop on standard work. We sat down with them to discuss standardization, respect for people and waste elimination.

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Embrace innovation, empower people, pave the way for change
January 19, 2016
Embrace innovation, empower people, pave the way for change

OPINION - Managers who want to hold on to their hierarchically controlled businesses and defend them against creativity and change are not protecting their organizations, but putting them at risk.

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Why are rewards tied to individual performance so dangerous?
July 28, 2015
Why are rewards tied to individual performance so dangerous?

WOMACK’S YOKOTEN - When managed poorly and tied to the wrong performance metrics, financial rewards can seriously damage your organization, Jim Womack warns in his latest column.

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Lean thinking is elusive and calls for determination
April 7, 2015
Lean thinking is elusive and calls for determination

ARTICLE - What is lean? We all like to think that we know. This personal story reminds us all of how elusive the methodology can be, and how determined a practitioner has to be to fully grasp it.

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Kaizen: from frustration to learning
September 10, 2014
Kaizen: from frustration to learning

OPINION – How many times, in the early stages of kaizen events, have you thought about giving up? Hang in there. As frustrating as they can be, they will also teach you a lot, says our Danish colleague.

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Melbourne - pushing the boundaries of lean government
May 13, 2014
Melbourne - pushing the boundaries of lean government

CASE STUDY - How does lean contribute to making Melbourne one of the world’s most liveable cities year after year? Denise Bennett explains the approach followed.

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The gift of change
April 7, 2023
The gift of change

WEB SERIES – In Episode 2 of our docuseries on lean in Brazil, we learn how the pioneering efforts of a cancer clinic have inspired the city of São José dos Campos to transform into a lean healthcare cluster.

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Empowering children to navigate life’s challenges
April 11, 2023
Empowering children to navigate life’s challenges

FEATURE – In this new series, the author will walk us through some uncommon ways to apply lean – with a particular focus on establishing productive and enjoyable relationships. In the first instalment, he introduces the concept of lean parenting.

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Lean Thinking is personal development
December 6, 2022
Lean Thinking is personal development

FEATURE – In this interesting piece, the author explains how lean provided everyone, everywhere with a framework to work their intuition muscle and develop insights.

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What is standardized work?
September 30, 2022
What is standardized work?

ROUND-UP – Standardized work, which lies at the foundation of the TPS house, is a necessary component of a lean transformation. This article looks at the best content on this topic from our archives.

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Emotions on the gemba
October 4, 2022
Emotions on the gemba

FEATURE – They say lean is all about people, and yet emotions – something we all feel and express daily – are largely absent from the lean discourse. The authors discuss the role they play in a lean transformation.

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Boosting the lean-agile maturity of our teams
August 23, 2022
Boosting the lean-agile maturity of our teams

FEATURE – BRQ Digital Solutions shows that effective customer-focused improvement must happen from the inside out, with team development aligned with the pillars of lean digital transformation.

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Local experience for a global endeavor
June 28, 2022
Local experience for a global endeavor

FEATURE – A former ops manager now tasked for improvement across IKEA looks back at what she learned in one of the company’s stores and explains how she hopes to take lean to the whole group.

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Operation Honeybee
April 12, 2022
Operation Honeybee

FEATURE – To consistently identify new and better ways of doing things can breathe new life into a lean journey, but only if the knowledge developed can be effectively shared across the organization.

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What to do when the fire is out?
October 14, 2021
What to do when the fire is out?

CASE STUDY – This packaging company in Catalonia has been able to cleverly balance the resolution of urgent problems and the advancement of the lean transformation. But what to do when the burning platform is no more?

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Reflecting on Nate Furuta’s legacy
October 7, 2021
Reflecting on Nate Furuta’s legacy

INTERVIEW – Looking back at the time he spent at Toyota, Mark Reich reflects on his experience working with Nate Furuta and on his legacy exporting Toyota cultures around the world.

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Lean-powered decision making
August 16, 2021
Lean-powered decision making

FEATURE – As lean thinkers, our focus is on problem-solving. The author explains why effectively solving problems depends on our ability to make the right decisions and suggests the lean community plays closer attention to this.

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How the gemba shaped my leader standard work
September 16, 2021
How the gemba shaped my leader standard work

FEATURE – Sharon Visser shares her leader’s standard work from when she ran the Ngami car dealership and encourages us to use what we see at gemba to shape our own.

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Building lean into our strategy
August 19, 2021
Building lean into our strategy

CASE STUDY – Brazil-based construction company Andrade Gutierrez has been able to sustain its transformation by consistently developing internal capabilities and making Lean Thinking its strategy.

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A chat with Nomura-san
July 22, 2021
A chat with Nomura-san

INTERVIEW – Following his 10 years at Toyota Industries Corporation (TICO) teaching his Dantotsu method for radical quality improvement, Sadao Nomura spoke to Japanese magazine Kojo Kanri (Factory Management).

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Improving the front-line work in construction
June 10, 2021
Improving the front-line work in construction

FEATURE – What is the key to improving the front-line construction work? Our lean construction coaches pull their experience together to shed a light on the subject.

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Developing problem solvers to advance lean construction
May 31, 2021
Developing problem solvers to advance lean construction

FEATURE – Construction is rife with waste, and yet lean is not widely adopted in the industry. The authors highlight how lean could benefit the sector, emphasizing the importance of developing problem-solving capabilities.

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Becoming a role model
February 15, 2021
Becoming a role model

CASE STUDY – This hospital in Argentina has leveraged the power of Lean Thinking to greatly enhance patient care, even in the pandemic, and receive internationally renowned accreditations.

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Lean strategy means learning what to improve
January 4, 2021
Lean strategy means learning what to improve

FEATURE – Lean represents a strategy to understand what needs to be improved, the critical skills that must be developed to solve a specific problem – whether it’s a quality defect or a pandemic.

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Enabling change with a value stream Jishuken
December 17, 2020
Enabling change with a value stream Jishuken

FEATURE – In March 2019, this hospital partnered with the Lean Global Network on a two-day Jishuken event. Nearly two years later, the authors reflect on the legacy of that initiative.

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