The gift of change
WEB SERIES – In Episode 2 of our docuseries on lean in Brazil, we learn how the pioneering efforts of a cancer clinic have inspired the city of São José dos Campos to transform into a lean healthcare cluster.
Scripted, edited and narrated by: Roberto Priolo
Join us as we visit two healthcare organizations in the city of São José dos Campos. Inspired by the lean work of Instituto de Oncologia do Vale (which we covered in Episode 1), the Hospital Municipal and the primary care unit Campos de São José have initiated their own transformations. You'll also learn about a successful city-wide initiative to improve access to cancer care for citizens. This is a story of Yokoten and how lean can spread across organizations.
Thank you to Lean Institute Brasil for facilitating these visits.
THE NARRATOR
Read more
INTERVIEW - As the use of lean continues to grow in the service industry, questions abound on how this sector can use the principles and practices effectively.
FEATURE – No healthcare transformation can succeed without a system-wide approach to change. In this article, Dr. John Toussaint, offers his take on the issue, providing a guide for healthcare executives.
INTERVIEW – Learn how Lean Thinking helped GE Appliances improve performance, develop people, and build a resilient, customer-focused, and learning-driven organization.
FEATURE – Sharon Visser shares her leader’s standard work from when she ran the Ngami car dealership and encourages us to use what we see at gemba to shape our own.