Faster delivery, happier customer
WEB SERIES – In the fourth and final episode of Season 1 of our docuseries, we visit home improvement and gardening retailer Leroy Merlin and learn about their efforts to lean out their supply chain.
Scripted, edited and narrated by: Roberto Priolo
Supplying 47 stores across a huge country like Brazil in a timely fashion is something of a tall order. Leroy Merlin hope to soon be able to guarantee delivery to customer anywhere in the country within three days and, to get there, it is building on the lean work that's taking place across its supply chain operations. From streamlining operations in their massive Distribution Center to restocking stores more quickly, Leroy Merlin is determined to provide quicker and better service to its customers.
Thank you to Lean Institute Brasil for facilitating this visit.
THE NARRATOR
Read more
GETTING TO KNOW US – We continue our series of interviews with Lean Global Network directors with a Q&A with another veteran of the global lean movement, Poland’s Tomasz Koch.
FEATURE – Toyota recently achieved the #1 spot in sales in the United States after 90 years of leadership by GM, which shows how capable the lean management philosophy is to overcome difficult circumstances in the market.
FEATURE – The Lean Global Network just published a new book by Kiyoshi “Nate” Furuta sharing compelling examples of how Toyota principles and culture can be effectively spread to new environments.
INTERVIEW – We speak with Sérgio Caracciolo of General Motors do Brasil about the carmaker’s approach to lean, its struggles, and its lessons learned.