Planet Lean: The Official online magazine of the Lean Global Network
Faster delivery, happier customer

Faster delivery, happier customer

Roberto Priolo
Roberto
Priolo
•
April 28, 2023

WEB SERIES – In the fourth and final episode of Season 1 of our docuseries, we visit home improvement and gardening retailer Leroy Merlin and learn about their efforts to lean out their supply chain.


Scripted, edited and narrated by: Roberto Priolo


Supplying 47 stores across a huge country like Brazil in a timely fashion is something of a tall order. Leroy Merlin hope to soon be able to guarantee delivery to customer anywhere in the country within three days and, to get there, it is building on the lean work that's taking place across its supply chain operations. From streamlining operations in their massive Distribution Center to restocking stores more quickly, Leroy Merlin is determined to provide quicker and better service to its customers.

Thank you to Lean Institute Brasil for facilitating this visit.


THE NARRATOR

Roberto Priolo photo
Roberto Priolo is Editor of Planet Lean and Head of Communications at Lean Global Network

Read more

The synchronization of material flow with demand
January 18, 2021
The synchronization of material flow with demand

FEATURE – Aligning supply flows with demand is crucial to success, but it can be complicated. Lean Thinking can help us identify the strategy and sequence of activities that we need to make it a reality.

Continue reading
A CIO's journey towards lean thinking
June 23, 2015
A CIO's journey towards lean thinking

COLUMN - For her latest column, Sari Torkkola describes the initial steps that must be taken to move towards becoming a lean CIO and warn us against some of the pitfalls along the way.

Continue reading
Using lean to discharge patients before 12PM
December 13, 2022
Using lean to discharge patients before 12PM

FEATURE – This nurses-led experiment in Barcelona’s Hospital Clinic is proving successful in getting more patients discharged on time and avoiding surgery cancellations.

Continue reading
Lean in SMEs
January 11, 2021
Lean in SMEs

FEATURE – SMEs represent the backbone of many economies, but few of them contemplate embarking on a lean transformation. The author discusses why and offers some tips to help them embrace lean.

Continue reading

Read more

No items found.