Easing the pain
WEB SERIES – Today, we launch a new documentary series on lean around the world, with the first season focusing on lean in Brazil. In the first episode, we visit the lean clinic on a mission to reduce the burden on cancer in our lives.
Scripted, edited and narrated by: Roberto Priolo
Join us on a visit to Instituto de Oncologia do Vale, a lean organization that has become a reference for lean healthcare in Brazil and beyond. Learn about their daily management system, the improvements they have made, and how they have impacted the patient.
Thank you to Lean Institute Brasil, which has supported IOV's transformation, for facilitating the visit.
THE NARRATOR
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FEATURE – We often spend a great deal of time and effort trying to fit our organizations into a box instead of building a box that fits our organization, says Sharon Visser.
CASE STUDY – Faced with complex logistics and customer complaints, a small deli and butchery in Botswana saw in lean a way to bring the business back from the brink. The philosophy didn’t fail them.
FEATURE - Can a company be considered lean if its improvement efforts result in layoffs? The author answers this frequently asked question drawing from his own experience dealing with organizations.
CASE STUDY – This Polish debt collection company is refocusing its work around true customer needs and increasing problem visibility by implementing hoshin kanri.