Easing the pain
WEB SERIES – Today, we launch a new documentary series on lean around the world, with the first season focusing on lean in Brazil. In the first episode, we visit the lean clinic on a mission to reduce the burden on cancer in our lives.
Scripted, edited and narrated by: Roberto Priolo
Join us on a visit to Instituto de Oncologia do Vale, a lean organization that has become a reference for lean healthcare in Brazil and beyond. Learn about their daily management system, the improvements they have made, and how they have impacted the patient.
Thank you to Lean Institute Brasil, which has supported IOV's transformation, for facilitating the visit.
THE NARRATOR
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GETTING TO KNOW US – It’s easy to over-complicate lean thinking. This month’s Lean Global Network interviewee tells us why we should always start with the work and the people doing it.
WOMACK'S YOKOTEN – Last month nations signed a greenhouse gas emissions deal – on paper, an insurance policy against climate change. But if action is to follow promises, the cost of the insurance premium, as perceived by voters and governments, must be lowered. Lean thinking can help.
INTERVIEW – The CIO of a French pharmaceutical company gives us a sneak peek of her presentation at the upcoming Lean IT Summit, focused on using the obeya to change the IT department.
FEATURE – As many retail giants are finding out, great customer service is no longer enough to ensure competitive advantage in a world where the digital revolution is taking no prisoners.