lean and respect for people

All articles about lean and respect for people

The lean playbook
April 28, 2020
The lean playbook

FEATURE – The author reflects on how lean organizations are reacting to the Covid-19 crisis and discusses the tough questions they are asking themselves.

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The power of people: adapting to changing times
February 3, 2023
The power of people: adapting to changing times

CASE STUDY – A people-centric approach to work, improvement, and the adoption of automation is allowing this Norwegian company to thrive in a changing industry and environment.

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Enhancing your gemba skills
February 24, 2020
Enhancing your gemba skills

FEATURE – Michael Ballé shares a few tricks he uses to escape his default thinking and ensure he makes the most of every gemba walk he goes on.

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Truth conquers all
October 14, 2022
Truth conquers all

FEATURE – Can lean relieve some of the pain and fear people experience in this crazy world? It can, says the author, because amid so much noise lean carries one truth.

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Toyota: differentiation and vitality
June 14, 2022
Toyota: differentiation and vitality

FEATURE – Toyota recently achieved the #1 spot in sales in the United States after 90 years of leadership by GM, which shows how capable the lean management philosophy is to overcome difficult circumstances in the market.

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Building a better future in a better way
November 22, 2018
Building a better future in a better way

FEATURE – Building on the benefits of the Last Planner System™, lean thinking is supporting people at Turner Construction Company as they solve problems in a structured way.

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Control or cooperate?
January 27, 2022
Control or cooperate?

FEATURE – Lean Thinking is about voluntary participation, not audits that are meant to ensure compliance. The authors explore the advantages of pursuing cooperation rather than control.

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Pathways to reduce emissions
November 11, 2021
Pathways to reduce emissions

FEATURE - Imagine targeting a quarter of the world’s greenhouse gas emissions by setting our lean minds to it? The authors discuss building better, circular supply chains and designing sustainable products.

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Keeping focus in a war zone
November 9, 2020
Keeping focus in a war zone

FEATURE – The author discusses the impact of the Covid-19 pandemic on the companies and the needs of individuals in her town of Maun, Botswana, and wonders what role lean can play in their lives.

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Overcoming structural racism with lean leadership
July 20, 2020
Overcoming structural racism with lean leadership

FEATURE – Can behaviors inspired by lean leadership help us to push back against our society’s ingrained racial bias? Our Brazilian colleagues discuss.

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Facing the crisis with an appetite for improvement
May 6, 2020
Facing the crisis with an appetite for improvement

NOTES FROM THE VIRTUAL GEMBA – Despite a 40% drop in sales and the looming prospect of having to furlough part of its staff, this French company is finding in lean manufacturing an ally to fight the current crisis.

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Making hard work easier
January 9, 2020
Making hard work easier

FEATURE – Reflecting on some of the work he’s recently observed, the author discusses what lean thinking teaches us about making life easier for the value creators in our organizations.

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Revolutionizing warehousing in a hospital with lean thinking
September 8, 2016
Revolutionizing warehousing in a hospital with lean thinking

FEATURE – The warehousing department of a Dutch hospital has been implementing lean for a few years. Its Head of Logistics believes in an approach to change based on respect for people and on making small but steady steps.

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Menlo: delighting customers by bringing joy to staff
May 5, 2015
Menlo: delighting customers by bringing joy to staff

INTERVIEW – At the recent Lean Transformation Summit in New Orleans, we sat down with Richard Sheridan of Menlo Innovations to discuss the ground-breaking concept of joy in the workplace.

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A story of caring leadership and creativity
November 28, 2021
A story of caring leadership and creativity

FEATURE – A leader’s creativity and care for her people can lead to extraordinary results even in the most challenging of environments. As the latest LGN book comes out, the author reflects on one of the most impressive lean transformations you will come across.

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Awakening
February 8, 2021
Awakening

INTERVIEW – The extraordinary events of the past year have encouraged lean organizations around the world to ask deeper questions about purpose and value creation, says Josh Howell.

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10 obstacles to a lean transformation
December 3, 2020
10 obstacles to a lean transformation

FEATURE – Hansei is a powerful tool that helps us understand Lean Thinking and advance on our journey. The author shares the lessons he learned from the struggles Halfway Toyota encountered during its years-long transformation.

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Hope in lean nation
December 21, 2020
Hope in lean nation

FEATURE – As 2020 finally draws to an end, our editor reflects on the year that was and discusses why the Lean Community is a such an important source of inspiration and hope.

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Six Toyota practices for leading with respect
November 12, 2020
Six Toyota practices for leading with respect

FEATURE – The authors share the main insights from a webinar with two Toyota leaders from South America, on the leadership practices that have allowed the company to sustain results for decades.

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Beyond exploitation - an alternative business system
September 21, 2020
Beyond exploitation - an alternative business system

FEATURE – The transformational power of Lean Thinking allows us to see it as a way to solve some of the world’s biggest problems. Dan Jones explains why it can represent an alternative to our exploitation-based system.

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A lean view on... the fight against climate change
October 15, 2020
A lean view on... the fight against climate change

INTERVIEW – What is the contribution of Lean Thinking to the battle against climate change? Michael Ballé discusses the Toyota approach to sustainability and what it takes to push "green" to the top of the business agenda.

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Lean and green in a Scottish university
July 16, 2020
Lean and green in a Scottish university

FEATURE – Why do lean and green go hand in hand? In the experience of this university in Edinburgh, they are both about respecting people and thinking holistically.

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Lean healthcare on the front lines
March 30, 2020
Lean healthcare on the front lines

FEATURE – Our coverage of the Covid-19 emergency continues with an article discussing how lean healthcare principles can support and protect the professionals at the front line of this war.

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Why bother with lean when we're all doomed?
March 16, 2020
Why bother with lean when we're all doomed?

FEATURE – When faced with a crisis, like the current one, it is natural to wonder, “Why bother?”. Yet, this is when we most need a growth mindset and a framework like lean thinking to figure out a way forward.

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Learning to be lean chameleons
February 13, 2020
Learning to be lean chameleons

FEATURE – In this candid, personal account, the author shares her experience as a lean coach, her challenges and success, and how she adapts to different situations.

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Lean thinker, I salute thee
December 27, 2018
Lean thinker, I salute thee

ROUND-UP – As the year ends, our editor reflects on the state of the lean movement and looks back at the best articles published by Planet Lean this year.

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Kgotla, a foundation for lean thinking
January 3, 2019
Kgotla, a foundation for lean thinking

FEATURE – Is it possible to build our lean transformation efforts on pre-existing cultural aspects we find in our societies? According to the author, it is… and it works really well.

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Dramatic lean improvement
December 6, 2018
Dramatic lean improvement

FEATURE – How an amusement park in Norway is using lean visual management to support actors during their busy schedule and to give visitors an experience they will never forget.

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When a top exec becomes the lean manager
September 11, 2018
When a top exec becomes the lean manager

OPINION – What happens when a senior executive jumps the fence and finds himself having to drive the very same change he was asking others to create?

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Trust your people and give them access to knowledge
October 6, 2017
Trust your people and give them access to knowledge

COLUMN – As lean teaches us, a command-and-control approach to management is bound to fail. What we need instead is trust in people, and decentralization of knowledge.

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Driving lean with book clubs at Fuji Xerox Australia
October 12, 2017
Driving lean with book clubs at Fuji Xerox Australia

FEATURE – In May, the author told us how the IT department at Fuji Xerox Australia used book clubs to engage people in lean. In this update, he explains how the efforts were brought over to a different area of the business.

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Create stable, fulfilling jobs to fully benefit from lean
October 30, 2017
Create stable, fulfilling jobs to fully benefit from lean
womack social heijunka good jobs

WOMACK’S YOKOTEN – Toyota’s commitment to employees reminds us that it is impossible to tap into the full potential of lean without providing people with stable, gratifying employment.

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Jim Womack on the lean shut-down of Toyota Australia
May 30, 2017
Jim Womack on the lean shut-down of Toyota Australia

WOMACK'S YOKOTEN – On October 3, Toyota will cease its manufacturing operations in Australia, but the way it is managing the transition - in the leanest way possible - holds great lessons for us all.

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The relationship between lean change and human nature
February 3, 2017
The relationship between lean change and human nature

RESEARCH – Human behavior tends to make change even harder to attain than it already is. This brilliant research paper looks at change from a psychological, technical and leadership point of view.

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How humility transformed a car dealership in Botswana
January 5, 2017
How humility transformed a car dealership in Botswana

CASE STUDY – The story of how a humble leader, who recognizes the importance and contribution of each individual to the company’s success, is making a car dealership in Botswana a fantastic example of lean transformation.

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The staff-driven transformation of a children's hospital
March 22, 2016
The staff-driven transformation of a children's hospital

FEATURE - What if it were your staff driving change rather than managers? A focus on improvement at the front line and on people development proved critical to the lean transformation of a Stanford hospital.

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An interview with Ian Hurst and Keith Edwards, Toyota
January 28, 2016
An interview with Ian Hurst and Keith Edwards, Toyota

INTERVIEW – At the recent UK Lean Summit, Ian Hurst and Keith Edwards of the Toyota Lean Management Centre ran an insightful workshop on standard work. We sat down with them to discuss standardization, respect for people and waste elimination.

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Jim Womack comments on the Volkswagen scandal
September 29, 2015
Jim Womack comments on the Volkswagen scandal

WOMACK’S YOKOTEN – The Volkswagen “defeat device” scandal is the latest example of a company that has chosen to focus on growth rather than the customer. What can we learn from this, and what should we do when such a shift takes place?

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Michael Ballé on helping lean thinking and kaizen take root
March 31, 2015
Michael Ballé on helping lean thinking and kaizen take root

ARTICLE - Organizing for learning is critical to sustaining your kaizen efforts and improving your company. Choose the right managers, make sure they can self-develop and develop others, and help lean to take root.

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Pull flow and respect for people to drive change at Thales
February 10, 2015
Pull flow and respect for people to drive change at Thales

ARTICLE - We always talk about going to the gemba, but we often don't understand what that entails and what changes it can bring to our companies. In this article, we hear about the experience of Thales.

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"The learning path of a leader"
September 23, 2014
"The learning path of a leader"

BOOK REVIEW – For our series of Q&As on recently published novel Lead With Respect, René Aernoudts shares what the key lessons learnt were for him.

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You say garbage, I say opportunity
May 19, 2023
You say garbage, I say opportunity

WEB SERIES – Season 2 is here! In the first episode of this season, we visit a company in Chile that shows us how sustainability can be the cornerstone of an improvement project... and not just an afterthought.

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What kind of bureaucrat are you?
March 28, 2023
What kind of bureaucrat are you?

FEATURE – In this in-depth, insightful analysis, the authors explore the essence of bureaucracy and explain why, with Lean Thinking, it can be leveraged as a force for good.

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The collaboration equation
November 29, 2022
The collaboration equation

FEATURE – In an excerpt from his new book, the author discusses the importance of building collaboration in your teams and explains why this is the only way to consistently deliver value.

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What's in a word?
August 9, 2022
What's in a word?

FEATURE – In the lean world, we are used to acronyms and abbreviations. But what’s the value of words if their meaning is lost and fails to reach those we are communicating with?

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Recreating that “coffee break magic”
August 2, 2022
Recreating that “coffee break magic”

CASE STUDY – This digital organization has embarked on a cultural transformation that is allowing them to become more agile while keeping people and stimulating interactions at the heart of their work.

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10 lean leadership lessons from our authors
July 1, 2022
10 lean leadership lessons from our authors

FEATURE – What does it mean to be a lean leader? Our editor tries to answer this question by searching the Planet Lean archives for the best nuggets of wisdom from our authors.

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Lean Houses for Dragons
December 9, 2021
Lean Houses for Dragons

FEATURE – As her new book comes out, the author discusses how it is people who breathe life into an organization and how much a leader’s behavior can influence them.

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What is respect for people?
October 11, 2021
What is respect for people?

ROUNDUP – Our editor reflects on the all-important lean concept of “respect for people” and shares some of the best content published by Planet Lean on the subject.

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Lean healthcare - optimizing the chemotherapy process
September 23, 2021
Lean healthcare - optimizing the chemotherapy process

FEATURE – A Brazilian hospital has used lean healthcare principles to optimize the chemotherapy process and prevent patients from unnecessarily wasting hours before their treatment.

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How the gemba shaped my leader standard work
September 16, 2021
How the gemba shaped my leader standard work

FEATURE – Sharon Visser shares her leader’s standard work from when she ran the Ngami car dealership and encourages us to use what we see at gemba to shape our own.

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Andon squares - 5S in the office
August 9, 2021
Andon squares - 5S in the office

FEATURE – As she gets ready to publish a book on her experience running Halfway Toyota Ngami, the author looks back at one of the best visuals the team implemented during the transformation.

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Developing problem solvers to advance lean construction
May 31, 2021
Developing problem solvers to advance lean construction

FEATURE – Construction is rife with waste, and yet lean is not widely adopted in the industry. The authors highlight how lean could benefit the sector, emphasizing the importance of developing problem-solving capabilities.

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Bringing lean to Nigeria’s small farmers
May 13, 2021
Bringing lean to Nigeria’s small farmers

CASE STUDY – Lean Thinking travels far and wide. Here’s how the experience and insights of an Indiana-based farmer have supported a USAID project to improve outcomes for farmers across Nigeria.

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Deep dive in a lean digital company #3
May 6, 2021
Deep dive in a lean digital company #3

FEATURE – The third article in this new series discusses Theodo’s approach to talent recruitment and development, to ensure the right resources are there to support the company’s growth at all times.

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Lean and happiness
March 18, 2021
Lean and happiness

FEATURE – Employee happiness leads to greater efficiency and higher quality, which is why it’s increasingly being adopted as an indicator by firms. But how does lean relate to happiness?

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Customer satisfaction in Haidilao restaurants
December 7, 2020
Customer satisfaction in Haidilao restaurants

CASE STUDY – How does a small food shop in Sichuan turn into a $30 billion chain with around 900 restaurants in several countries? By always going the extra mile for customers!

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Putting the customer at the heart of public service
October 22, 2020
Putting the customer at the heart of public service

FEATURE – This story of a lean application in elderly care in a Norwegian borough demonstrates the great strides that can be made in providing better service to citizens if their needs become the focus of the work.

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The “mangineer” and people development
September 24, 2020
The “mangineer” and people development

FEATURE – Sometimes you just need to get creative: as part of its flexible manufacturing model, Esquel introduced a new role on its shop floor – the “mangineer”.

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Do you run a team or a gang?
August 27, 2020
Do you run a team or a gang?

FEATURE – The author discusses two ways in which people can work together in a group – a team or a gang – and explains why you will need both at one time or another in your lean transformation.

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Smooth as silk
August 20, 2020
Smooth as silk

CASE STUDY – An Esquel factory in GuiLin, China injected lean principles and practices into its processes to become more efficient and environmentally-friendly.

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Our hotel after Covid-19
August 6, 2020
Our hotel after Covid-19

CASE STUDY – Not even a pandemic can prevent a lean organization from learning: this hotel in Tenerife has decided to make the most of its forced closure to review and improve its processes.

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The role of HR in a lean transformation
July 6, 2020
The role of HR in a lean transformation

FEATURE – The author outlines the role of HR in a lean transformation and explains why our ability to successfully turn around a business largely depends on activities in which HR participates.

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Lean for remote team management
June 11, 2020
Lean for remote team management

FEATURE – The Covid-19 pandemic has reminded us all that the nature of the work has changed forever. The author discusses remote work and how Lean Thinking can help you make the most of it.

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Do try this at home
June 1, 2020
Do try this at home

CASES STUDY – Struggling to win the hearts and minds of his people, the author took lean home, learned as much as he could about it and brought it back to his business with the idea of making everybody's lives easier.

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Reimagining restaurants after Covid-19
May 12, 2020
Reimagining restaurants after Covid-19

FEATURE – The future has never looked more uncertain for restaurants and cafes. The authors share a set of practical lean tips that can guide these organizations navigate the storm.

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Were we born for a time such as this?
April 13, 2020
Were we born for a time such as this?

FEATURE – This time of crisis is a perfect opportunity to use Lean Thinking to review processes, improve standards and prepare ourselves for the “reconstruction”, says Sharon Visser.

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Immunity
March 19, 2020
Immunity

CASE STUDY – This Italian manufacturer has found in lean a way to ensure business continuity and provide support to a distraught workforce in the midst of the coronavirus outbreak.

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A people-centric lean HR strategy
June 20, 2019
A people-centric lean HR strategy

CASE STUDY – This automotive parts supplier based in southwest Spain is discovering the power of lean thinking applied to recruitment and Human Resources.

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A crazy little thing called change
May 21, 2019
A crazy little thing called change

COLUMN – In her first column, the author reflects on the role of leadership in striking a balance between the enthusiasm for change and the need to involve everyone in a transformation.

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How I learned to treat people like individuals
February 14, 2019
How I learned to treat people like individuals

FEATURE – In this intimate, moving account, the author shares her journey of personal transformation that caused her mindset and her attitude towards employees to dramatically change.

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The power of our origin story
October 23, 2018
The power of our origin story

PROFILE – Earlier this month, our editor visited the US and sat down with the CEO of a community health center near Boston. His humility and honesty about his lean leadership are striking.

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How lean management saved a butcher's shop in Botswana
December 11, 2017
How lean management saved a butcher's shop in Botswana

CASE STUDY – Faced with complex logistics and customer complaints, a small deli and butchery in Botswana saw in lean a way to bring the business back from the brink. The philosophy didn’t fail them.

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Developing our people to flow value to our customers
December 5, 2017
Developing our people to flow value to our customers

CASE STUDY – One-piece flow and a focus on lean leadership and kaizen have allowed the Halfway Production Centre in Johannesburg to turn itself around in just 14 months.

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Boaz Tamir on why we must do more than just go see
July 14, 2017
Boaz Tamir on why we must do more than just go see

COLUMN – Want to grasp the current situation? Then you must go to the gemba, but it would be a mistake to think that alone is enough to change your business… you also have to ask why and show respect.

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Thinking lean is like playing music: meet the lean fiddler
April 24, 2017
Thinking lean is like playing music: meet the lean fiddler

PROFILE – Persevering, letting people inspire you and committing to continuous learning. These are the things you need to do to successfully embrace lean thinking and, it turns out, learn to play the violin.

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Mike Hoseus on why respect is distinctive to Toyota culture
April 21, 2016
Mike Hoseus on why respect is distinctive to Toyota culture

INTERVIEW – Mike Hoseus reflects on his time at Toyota and on how the respect for people side of lean thinking is too often neglected and we tend to focus on continuous improvement only. The two must go together, or your house will collapse.

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Why respect for people and lean are the only way forward
January 12, 2015
Why respect for people and lean are the only way forward

FEATURE - Mission creep, silos and a disengaged workforce are some of the negative effects of traditional management. Michael Ballé offers an alternative based on the respect for people principle of lean thinking.

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This new column gives a voice to people at the front line
September 9, 2015
This new column gives a voice to people at the front line

COLUMN - Menlo Innovations may not define itself as a "lean organization" but there is no doubt that its management style is akin to the principles lean teaches. Here, a front-line Menlonian shares her thoughts on the company's culture.

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Putting “loving care” at the heart of a lean transformation
August 13, 2015
Putting “loving care” at the heart of a lean transformation

INTERVIEW – PL sits down with a consultant and a manager from the St Elisabeth hospital in the Netherlands to talk about the organization’s “loving care” approach to treating patients.

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Michael Ballé on rewards and recognition in a lean company
April 3, 2014
Michael Ballé on rewards and recognition in a lean company

FEATURE - The author addresses the ongoing debate on rewards and recognition, explaining how an optimal relationship between team members, team leaders and group leaders will influence motivation.

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Book review - Lead With Respect
August 1, 2014
Book review - Lead With Respect

REVIEW - Michael and Freddy Ballé’s new novel, which came out this week, will help readers to understand what it really means to be a lean leader and respect people.

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"A story of personal awakening"
September 4, 2014
"A story of personal awakening"

BOOK REVIEW - In the first of a series of Q&As on the recently published novel Lead With Respect by Freddy and Michael Ballé, Dan Jones explains why this book is a must-read.

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