![Supporting the Australian service industry](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/64905fa0085ddf46f272e744_Alister-Lee-discusses-lean-in-Australia-with-Planet-Lean-scaled.jpeg)
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INTERVIEW – What skills do coaches need to successfully support lean transformations in the service sector? Our colleagues from Australia tells us about their experience.
![How lean is securing the future of this digital advertiser](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/64905f975eb610bfff7a1e89_The-digital-transformation-driven-by-lean-thinking-at-REA-Group-in-Australia.jpeg)
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CASE STUDY – How do you keep up with a market changing at the speed of light? The Chief Inventor of an Australian digital company explains how they are using lean to safeguard their future.
![A successful experiment with virtual care](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/64905cd1f33537588d0f5d37_Lean-and-virtual-care-in-South-Australia.jpeg)
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CASE STUDY – The Covid-19 pandemic has accelerated the application of Virtual Healthcare across the world. In South Australia, this has been implemented in urgent care.
![The post-Toyota future of the lean community in Australia](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/64903dfd0362c1a424c2cfdb_Australia-post-Toyota.jpeg)
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INTERVIEW – With the closure of Toyota’s operations in Altona, the land Down Under is left without its lean poster child. Alister Lee tells us who the community there should look to next.
![Driving lean with book clubs at Fuji Xerox Australia](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/6491869928dc580861955ba8_Book-clubs-at-Fuji-Xerox-Australia-to-drive-continuous-improvement.jpg)
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FEATURE – In May, the author told us how the IT department at Fuji Xerox Australia used book clubs to engage people in lean. In this update, he explains how the efforts were brought over to a different area of the business.
![Jim Womack on the lean shut-down of Toyota Australia](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/64905220ddf5bffc69ca274e_The-lean-shut-down-of-Toyota-Australia.jpeg)
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WOMACK'S YOKOTEN – On October 3, Toyota will cease its manufacturing operations in Australia, but the way it is managing the transition - in the leanest way possible - holds great lessons for us all.
![Melbourne - pushing the boundaries of lean government](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/6490510808036a55813bd1eb_MElbourne.jpeg)
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CASE STUDY - How does lean contribute to making Melbourne one of the world’s most liveable cities year after year? Denise Bennett explains the approach followed.
![What this leader has learned in 40 years at Toyota Australia](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/64903dff18828135d87a9907_Doug-Rickarby-with-the-Best-Global-Car-at-Toyota-Australia.jpeg)
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PROFILE – What does one learn from working for Toyota over 40 years? This Australian leader has developed a unique holistic view, and a strong set of technical and social skills.
![Learning to think holistically about customer value](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/64903dde5c6cad5f65b13383_Nigel-Dalton-with-Jim-Womack-earlier-this-year.jpeg)
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PROFILE – The leader we profile today has a holistic view of the digital world. He brought Agile to Australia, and after embracing lean thinking he has helped to make REA Group one of the country's best digital brands.
![How we secured a future for employees at Toyota Australia](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/6491876f351278850e07afdd_Crowds-on-the-day-the-Altona-plant-closed-down.jpg)
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![Toyota Australia Altona closure lean thinking](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/64903ddd82a3600069939a15_Crowds-on-the-day-the-Altona-plant-closed-down.jpeg)
FEATURE – Last year’s shut-down of Toyota’s Altona plant in Australia moved us all. Here, the former Divisional Manager of Manufacturing offers a first-hand account of how the company made the most of a terrible situation.
![How a book club helped Fuji Xerox Australia support lean](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/64903c4388a81e8c18f12488_The-IT-group-at-Fuji-Xerox-Australia-uses-a-book-club-to-support-lean-learning.jpeg)
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FEATURE – Upon realizing they were struggling to engage people in continuous improvement, Fuji Xerox Australia’s IT team found a unique way to breathe new life into its lean efforts… a book club.
![Lean in higher education: improving Macquarie University](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/64903c411bd2ee9b4058b851_Macquarie-University-applies-lean-thinking-to-improve-its-processes.jpeg)
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CASE STUDY – An Australian university has been applying lean to streamline and improve its processes, discovering along the way how big a change the methodology can affect in the organization's culture.
![Bringing lean principles to Australian cities and healthcare](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/64903b206c03f7056483fc9b_Planet-Lean-profiles-Australian-lean-practitioner-Denise-Bennett.jpeg)
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PROFILE – This month we meet another member of the lean community, a true pioneer of lean thinking, who contributed to introducing the methodology in Australian cities and healthcare organizations.