INTERVIEW – In this Q&A, the CEO of EHA Clinics in Nigeria shows how leadership embraced continuous improvement, empowered staff, and shifted from firefighting to coaching, creating safer, more efficient patient-centered care.
FEATURE - Managers often confuse doing work with managing work. Effective management requires focused metrics—service performance, customer demand, and system constraints—rather than overwhelming, lagging control data.
NOTES FROM THE GEMBA – Aloïs, a Bordeaux-based home care provider, applies Lean Thinking to ensure continuity of care, support employees, and grow sustainably while prioritizing patient needs and staff wellbeing.
FEATURE - Learn how complacent leaders and poorly designed systems can compromise ethics, quality, and sustainability in healthcare organizations.
FEATURE - Three days of learning-by-doing and hands-on improvement work to bring real results for a hotel in Colombia, as Lean Global Network gathered in the Caribbean for its latest Jishuken event.
NOTES FROM THE GEMBA - Alliance MIM navigates market crises leveraging Lean Thinking, emphasizing flow, maintenance, deep process knowledge, and visible learning to stay competitive in a complex, high-precision manufacturing environment.
