Planet Lean: The Official online magazine of the Lean Global Network
Unlocking the potential of Lean in NGOs

Unlocking the potential of Lean in NGOs

Lynne Smith
April 4, 2024

INTERVIEW - In this interview, Lynne Smith discusses the potential and difficulties of applying Lean Thinking to NGOs and looks back at the lean transformation at the Gates Foundation.


Interviewee: Lynne Smith, former Director of Business Design at the Bill & Melinda Gates Foundation

Interviewers: Roberto Priolo and Steve Bell


A big thank you to Lynne for sharing her knowledge and experience, and to Steve Bell for making this interview happen!


THE INTERVIEWEE

Lynne Smith is former Director of Business Design at the Bill & Melinda Gates Foundation

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Leading by solving (the right) problems
January 20, 2023
Leading by solving (the right) problems

FEATURE – Leading by solving problems is a key trait of any lean leader, but it is important to understand that not all problems are their prerogative.

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What it takes to embrace kaizen and establish a lean culture
July 21, 2015
What it takes to embrace kaizen and establish a lean culture

INTERVIEW – During a chat with Planet Lean, Darril Wilburn explains why courage and humility are necessary elements to establish a culture based on continuous improvement.

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LEAN TECH VOICES - Why we should design human-centered companies in the age of AI
July 16, 2026
LEAN TECH VOICES - Why we should design human-centered companies in the age of AI

COLUMN – In this column, three lean and technology experts respond to the same pressing question shaping today’s tech/AI debate. This month, we dive into why building people-first organizations in more important than ever.

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A lean view on... politics
February 22, 2021
A lean view on... politics

INTERVIEW – In another interview in our series that looks at global events from a lean perspective, we discuss politics, the challenges to democracy and the phenomenon of populism.

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An NGO uses lean principles to rebuild New Orleans
June 4, 2015
An NGO uses lean principles to rebuild New Orleans

CASE STUDY – Following one of the deadliest hurricanes in US history, an NGO started to use lean management principles to speed up the reconstruction of homes in the Louisiana city… and the results were impressive.

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Lean project boosts sustainable development in Myanmar
September 1, 2016
Lean project boosts sustainable development in Myanmar

FEATURE – A group of Italian researchers and professionals partnered with a NGO to prove how lean thinking can pave the way for the competitiveness and sustainable development of SMEs in Myanmar. Is this a new model for the developing world?

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Supporting Sri Lankan society by transforming our company
January 19, 2018
Supporting Sri Lankan society by transforming our company

INTERVIEW – Prior to his talk at this year’s Lean Transformation Summit, the CEO of a large apparel manufacturer tells us about the company’s lean journey, and its impact on Sri Lankan society.

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How to harness lean to foster innovation and improve society
April 4, 2017
How to harness lean to foster innovation and improve society

FEATURE – We spend a lot of time talking about innovation, but what is the actual impact of leveraging lean to achieve it? As the author points out, the potential is huge, provided certain conditions are met.

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