Planet Lean: The Official online magazine of the Lean Global Network
Unlocking the potential of Lean in NGOs

Unlocking the potential of Lean in NGOs

Lynne Smith
•
April 4, 2024

INTERVIEW - In this interview, Lynne Smith discusses the potential and difficulties of applying Lean Thinking to NGOs and looks back at the lean transformation at the Gates Foundation.


Interviewee: Lynne Smith, former Director of Business Design at the Bill & Melinda Gates Foundation

Interviewers: Roberto Priolo and Steve Bell


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A big thank you to Lynne for sharing her knowledge and experience, and to Steve Bell for making this interview happen!


THE INTERVIEWEE

Lynne Smith is former Director of Business Design at the Bill & Melinda Gates Foundation

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How to use games to teach lean management principles
January 20, 2015
How to use games to teach lean management principles

FEATURE – Games can help you to engage people and communicate lean management principles. Here is a number of useful tips and suggestions on how to make training more… playful.

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10 lean leadership lessons from our authors
July 1, 2022
10 lean leadership lessons from our authors

FEATURE – What does it mean to be a lean leader? Our editor tries to answer this question by searching the Planet Lean archives for the best nuggets of wisdom from our authors.

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Fix the team before you fix the process
July 1, 2026
Fix the team before you fix the process

FEATURE – Performance issues are normally addressed as process problems, but in many cases, the root cause lies elsewhere. The author reflects on a recurring yet often ignored problem.

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How we pioneered lean in Italy and are still leading the way
December 1, 2017
How we pioneered lean in Italy and are still leading the way

INTERVIEW – At the European Lean Summit in Venice, our editor sat down with Italy’s lean CEO extraordinaire. His company, which serves the natural gas industry, has been on the journey for almost two decades.

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An NGO uses lean principles to rebuild New Orleans
June 4, 2015
An NGO uses lean principles to rebuild New Orleans

CASE STUDY – Following one of the deadliest hurricanes in US history, an NGO started to use lean management principles to speed up the reconstruction of homes in the Louisiana city… and the results were impressive.

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Lean project boosts sustainable development in Myanmar
September 1, 2016
Lean project boosts sustainable development in Myanmar

FEATURE – A group of Italian researchers and professionals partnered with a NGO to prove how lean thinking can pave the way for the competitiveness and sustainable development of SMEs in Myanmar. Is this a new model for the developing world?

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Supporting Sri Lankan society by transforming our company
January 19, 2018
Supporting Sri Lankan society by transforming our company

INTERVIEW – Prior to his talk at this year’s Lean Transformation Summit, the CEO of a large apparel manufacturer tells us about the company’s lean journey, and its impact on Sri Lankan society.

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How to harness lean to foster innovation and improve society
April 4, 2017
How to harness lean to foster innovation and improve society

FEATURE – We spend a lot of time talking about innovation, but what is the actual impact of leveraging lean to achieve it? As the author points out, the potential is huge, provided certain conditions are met.

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