FEATURE – To get the results we want from a system, or prevent it from generating undesirable events, we need to understand how it works and behaves in the real world. That’s exactly what Jidoka does.
FEATURE – Nobody understands humans as well as humans do, and Jidoka is the key to learning about your customers and create ever-better products and services.
FEATURE – The authors discuss radical quality improvement at Toyota and introduce a new book by Sadao Nomura that the Lean Global Network has just co-published.
COLUMN – The author imagines an ideal, Jidoka-inspired response to the Coronavirus pandemic. This scenario might be utopian, but could it inform the definition of our True North?
FEATURE – In the first piece of a series on Takehiko Harada’s contribution to TPS, the authors discuss the Nagara Switch and how it helps to achieve better Jidoka.
NOTES FROM THE GEMBA – This month, the author shares her account of a recent gemba walk at a Tier 2 Toyota supplier, which has achieved impressive results by applying TPS.
INTERVIEW – Catherine Chabiron sits down with Marc Onetto, a former executive with GE and Amazon, to discuss Jidoka and its profound effects on the way people work and think.
