
The experience of a value stream manager in a lean hospital
INTERVIEW - What happens in an organization after a move from silos to value streams? In this video, a Value Stream Manager from a Brazilian cancer treatment center shares her experience.
Interviewee: Leonidia Maria Altoé, Value Stream Manager, Instituto de Oncologia do Vale - Brazil
Too many organizations still have a vertical structure based on silos and functions. Lean thinking calls for a dramatic change in the way the work takes place, based on value streams. At IOV, a cancer treatment center located in São José dos Campos, that's exactly what we did.
In the below interview, I explain what the change meant to me and my colleagues, how it made our jobs easier and how it dramatically improved outcomes for patients.
THE INTERVIEWEE

Read more


INTERVIEW - Pierre Masai, CIO of Toyota Motor Europe, discusses IT across the company's operations in Europe, highlighting the importance of people engagement and experiments.


CASE STUDY – The Hospital de Bellvitge in Barcelona is relying heavily on hoshin and Kata to create a working environment based on collaboration and joint problem solving.


FEATURE – In the face of uncertainty, when it’s hard to see the road ahead, we can still make things better day after day by embracing kaizen – until we are out of the woods.


FEATURE – To wholeheartedly embrace lean means to accept changes in our hearts and minds. Understanding this means to finally grasp the reason why lean is only truly taken up by few.