The experience of a value stream manager in a lean hospital
INTERVIEW - What happens in an organization after a move from silos to value streams? In this video, a Value Stream Manager from a Brazilian cancer treatment center shares her experience.
Interviewee: Leonidia Maria Altoé, Value Stream Manager, Instituto de Oncologia do Vale - Brazil
Too many organizations still have a vertical structure based on silos and functions. Lean thinking calls for a dramatic change in the way the work takes place, based on value streams. At IOV, a cancer treatment center located in São José dos Campos, that's exactly what we did.
In the below interview, I explain what the change meant to me and my colleagues, how it made our jobs easier and how it dramatically improved outcomes for patients.
THE INTERVIEWEE
Read more
OPINION – Discussing the lack of structured problem solving in the fight against the pandemic in Italy, the author makes the case for blanket-testing as a possible way to understand the current state.
CASE STUDY – This Polish debt collection company is refocusing its work around true customer needs and increasing problem visibility by implementing hoshin kanri.
INTERVIEW - Festo’s lean journey improved competitiveness by embedding Lean into daily operations, strengthening leadership engagement, accelerating innovation, and turning Bulgaria into an internal hub for innovation.
INTERVIEW – A recently-published book discusses how Lean is the only way for a company to scale while retaining an Agile culture. We talk to one of the authors.