
Lean's on the menu
VIDEO INTERVIEW – This hotel in the Canary Islands is bringing lean to its Kitchen Department, hoping to streamline the process and provide a better service to diners.
Interviewees: Javier Gomez, Leo Milanesio, Aaron Quintana and Pedro González
THE INTERVIEWEES


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INTERVIEW – By making lean its way of thinking and acting, a hospital in Porto Alegre, Brazil was able to dramatically improve patient flow and transform its culture.


FEATURE – If we have high-volume (green) and low-volume (red) items in our production schedule, doesn’t it make sense to also have dedicated green and red equipment whenever possible?


COLUMN - A lean transformation is not just a prerogative of top management, but a goal to be shared across an organization. Here's a few thoughts on how I.T. people specifically can contribute to a turnaround.


FEATURE – One of the things making lean thinking so hard to explain in general terms is its dual nature as both an organizational and managerial approach. The authors explain how to handle this tension.