CASE STUDY – Our editor visits TEB, a social enterprise in Barcelona that’s relying on simple kaizen and a growing improvement culture to stay competitive and fulfil its all-important mission.

THE LEAN BAKERY - For the past decade, lean has fuelled the growth of a chain of cafes/bakeries in Barcelona. With 100 now open, the Retail Manager explains how lean helps them manage a booming business.

FEATURE – What a Brazilian bank has learned from its first few steps in adopting hoshin kanri through structured problem solving and people development.

FEATURE – To boost the “adoptability” of Lean and sustain it over time, it’s necessary to develop institutions that support our improvement efforts without making processes more bureaucratic.