
Lean's on the menu
VIDEO INTERVIEW – This hotel in the Canary Islands is bringing lean to its Kitchen Department, hoping to streamline the process and provide a better service to diners.
Interviewees: Javier Gomez, Leo Milanesio, Aaron Quintana and Pedro González
THE INTERVIEWEES


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FEATURE – The importance of leveraging early successes to drive engagement to lean is often talked about. The story of this Brazilian hospital confirms this is the way to go.


CASE STUDY – In a Brazilian insurance company, a team worked hard to streamline the revision of dental claims – a great example of Lean Thinking in an administrative process.


INTERVIEW – Ben Hartman has used lean in his micro-farm in Indiana for six years. Not only did he find in it a way to support his family doing what he loves, he might have also discovered how to transform our food system.


FEATURE – Lean thinking is still largely absent from the mining industry. The author explains the great opportunities that lie ahead for an industry with a huge potential to improve.