
Lean's on the menu
VIDEO INTERVIEW – This hotel in the Canary Islands is bringing lean to its Kitchen Department, hoping to streamline the process and provide a better service to diners.
Interviewees: Javier Gomez, Leo Milanesio, Aaron Quintana and Pedro González
THE INTERVIEWEES


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CASE STUDY – The author looks back at the impressive lean transformation of the Hungarian plant of Coloplast, a Danish company offering medical devices and services.


FEATURE – Pure and simple management by indicators can be a trap leading us to make decisions that are inconsistent with the real needs of a company. The balance between facts and data is key.


COLUMN - As the lean community grows, experimenting with tools for self-organization like Open Space in order to build stronger lean networks.


CASE STUDY - The Catalan government’s infrastructure unit used lean experimentation, training, and A3 problem solving to improve service, safety, collaboration, and outcomes.