
Lean's on the menu
VIDEO INTERVIEW – This hotel in the Canary Islands is bringing lean to its Kitchen Department, hoping to streamline the process and provide a better service to diners.
Interviewees: Javier Gomez, Leo Milanesio, Aaron Quintana and Pedro González
THE INTERVIEWEES


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FEATURE - Michael Ballé shares a few thoughts on leadership and respect for people, and tells us why lean management is the only way to make adaptive change a way of life.


FEATURE – There are five dimensions to a lean transformation – purpose, process, people, management behaviors, and mental models – and it is the role of leadership to adjust its stance to each of them.


FEATURE – Based on her experience at Lean Institute Colombia, the author lists five common mistakes hindering a lean transformation. Take note!


WOMACK'S YOKOTEN - Given the name of this column, it only makes sense to analyze the word yokoten. So, how can we effectively help others to apply what we learn at the gemba? What makes yokoten successful?