CASE STUDY – Lean thinking is transforming San Diego Zoo Global, helping this century-old organization provide a better experience to its visitors and a better life to its animals.

VIDEO - Visualization has an important role to play in creating awareness of the problems and highlighting gaps as a key starting point for improvement, and this Finance Manager does it with dedication.

NOTES FROM THE GEMBA – How do you kick off a lean journey? This French company has chosen to begin by analyzing and tackling each customer complaint.

NOTES FROM THE GEMBA – Thanks to the effective application of Just-in-time and Jidoka, Thales LAS has managed to turn around its logistics department. Catherine Chabiron reports.