A new strategy for a new era
WEB SERIES – In the second episode of our docuseries on lean in Chile, we learn how, with a clear purpose and strong commitment from leadership, SKC is transforming its processes and mindset and building a competitive advantage.
Scripted, edited and narrated by: Roberto Priolo
This organization sells and maintains equipment for a variety of industries. Following their initial experiments with lean to reduce the lead-time for importing spare parts, SKC is spreading the methodology to its workshops and other areas of the business. This story shows how clarity on the direction the company should go towards and a commitment by leadership to accompany people along the way are two of the most powerful enablers of change.
Thank you to Lean Institute Chile for facilitating this visit.
THE NARRATOR
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FEATURE – We often think that making every product customers might want – no matter how little they sell or how much complexity they add to our schedule – is inherently lean. As Toyota understands quite well, however, it is quite the opposite.
RESEARCH – The authors present a new perspective on value creation. In addition to monozukuri (making things) and hitozukuri (making people), they discuss the idea of kotozukuri, making things happen.
FEATURE – Fourteen months after the beginning of the pandemic, the author reflects on the challenges and opportunities that remote working has brought to this insurance company.
FEATURE – Following a visit to a Toyota supplier in Japan, the authors reflect on the nature of kaizen and explain why we might be looking for it in the wrong place.