CASE STUDY - HM Courts & Tribunals Service has been using lean ways of working for over six years, learning many lessons along the way and achieving some fantastic wins.

FEATURE – Lean thinking is increasingly applied end to end, reaching virtually every area and function of the enterprise, and yet in many companies IT is still left out of the lean transformation. Isn't this dangerous in a world that is going more and more digital?

COLUMN – To develop a successful product or service an organization has to effectively manage the tension between the experts' specialization and the entrepreneur's flexible approach to innovation.

FEATURE – Looking at successful journeys, the authors explain why a true lean transformation requires a chain of mentoring in TPS to fulfil the promise of each person’s individual learning.