INTERVIEW – Mike Hoseus reflects on his time at Toyota and on how the respect for people side of lean thinking is too often neglected and we tend to focus on continuous improvement only. The two must go together, or your house will collapse.

FEATURE – Dreamplace Hotels in Tenerife have been on an improvement journey for several years, but only recently did they find a way to truly become a learning organization: lean thinking.

FEATURE – In the Shatila camp south of Beirut, a self-help program is making a difference in the lives of Palestinian refugees, engaging them in rehabilitating their shelters.

RESEARCH – A recent report by the National Audit Office looks at what works and what doesn’t when lean management is applied in UK government organizations.