CASE STUDY – Faced with complex logistics and customer complaints, a small deli and butchery in Botswana saw in lean a way to bring the business back from the brink. The philosophy didn’t fail them.

FEATURE – The author explores how SKC embraced Lean Thinking as a cultural shift – one that empowers people, transforms leadership, and shows how true sustainability starts with human growth.

INTERVIEW – Is “lean fire-fighting” an oxymoron? It isn’t if you are the Grand Rapids Fire Department, which has not only turned itself around but is also leading a city-wide lean transformation.

FEATURE – As the senseless war in Ukraine continues, the author looks back to his visit to the country in 2017, recalling and celebrating its vibrant lean community.