FEATURE – Visuals are a natural way in which human beings learn and teach. The author discusses why visual thinking is part of our DNA and the implications this has on our lives at work.

SERIES – The authors discuss the first of six elements in their process development model – Context – highlighting the importance of gaining clarity on the objectives of the process being created.

CASE STUDY - How does lean contribute to making Melbourne one of the world’s most liveable cities year after year? Denise Bennett explains the approach followed.

FEATURE - Italian physicist Enrico Fermi is one of history's greatest "lean scientists," who developed a revolutionary approach to research and mentoring from which lean managers can still draw inspiration.