CASE STUDY – Facing costly inventory errors, Hidrogística transformed its warehouse operations by engaging its team, standardizing processes, and building a culture of ownership – reducing discrepancies from 5% to near zero.

ROUND-UP – Looking back at the year that just ended, our editor Roberto Priolo reflects on the power and reach of lean thinking, and offers us a round-up of the best content from 2017.

MY AHA MOMENTS – Opening a reflective new series on his lean “aha” moments, the author recalls discovering the power of gemba observation to reveal hidden capacity without investment.

CASE STUDY – Pall Corporation used lean product and process development principles to create the process to produce billions of doses of the Oxford/AstraZeneca vaccine for Covid-19 in record time.