FEATURE – The authors explore how, together, daily management and hoshin kanri align front-line work with strategy, enabling continuous improvement, learning, and effective execution.

FEATURE - The author explains how a recent book on radical quality improvement in manufacturing inspired him to initiate similar experiments in his software development firm.

FEATURE – Why is lean change so hard to achieve in times of plenty? And why does it seem to be more attainable when chaos reigns? The author tries to answer these questions.

CASE STUDY – The whole of Helsinki’s hospital district is leaning out, with incredible results. It isn’t every day that we come across – let alone have the opportunity to observe – a lean transformation in such a large healthcare organization.