Planet Lean: The Official online magazine of the Lean Global Network
A video gemba walk to experience visual tools in a hospital

A video gemba walk to experience visual tools in a hospital

Laura Friggi Peters de Holanda
October 26, 2017

VIDEO GEMBA WALK - Last week PL went to Brazil. We joined a doctor at the gemba in one of the hospitals we visited and asked her to show us their visual management system in the ER.


Gemba guide: Laura Friggi Peters de Holanda, Physician and ER Coordinator, Hospital Municipal Dr José de Carvalho Florence - São José dos Campos, Brazil


Back in June, Planet Lean shared the story of how Hospital Municipal Dr José de Carvalho Florence introduced lean thinking to improve its busy Emergency Room. (You can find the article here.) In this video, the ER Coordinator shows us the clever visual management system deployed in the ER, explaining how important a catalyst it is to the organisation's lean transformation:


THE GEMBA GUIDE

Laura Friggi Peters de Holanda photograph
Laura Friggi Peters de Holanda is a physician and the ER Coordinator at the Hospital Municipal Dr José de Carvalho Florence, in São Paulo state in Brazil

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Visuals all around us
January 17, 2023
Visuals all around us

FEATURE – Visuals are a natural way in which human beings learn and teach. The author discusses why visual thinking is part of our DNA and the implications this has on our lives at work.

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Don’t just watch my hands!
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Don’t just watch my hands!

FEATURE – The author shares a story from a training session at the gemba, which contains a couple of important lessons on the Training Within Industry method.  

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Why kaizen lies at the heart of lean thinking
August 5, 2014
Why kaizen lies at the heart of lean thinking

INTERVIEW - What lies at the core of kaizen activity? How has the concept of kaizen evolved over time? Planet Lean’s editor Roberto Priolo discusses these and other topics with kaizen expert Mark Hamel.

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Lean helps us to fulfil our promise to customers
August 17, 2023
Lean helps us to fulfil our promise to customers

CASE STUDY – To bring consistency to the service provided to customers across their network of workshops, this Brazilian company has turned to Lean Thinking. Along the way, they found in it a different approach to leadership.

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