What Toyota and the Green Berets have in common
INTERVIEW - What do the United States Army’s Special Forces unit and Toyota have in common? To find out, we spoke to the Green Berets’ former Director of Training at the LEI summit in New Orleans.
Interviewee: Sam MacPherson, Lean Enterprise Transformation Leader at the Lean Leadership Academy and former Director of Training of the United States Army’s Special Forces unit.
THE INTERVIEWEE
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CASE STUDY - Addressing failure cost and introducing a new quoting process are only two of the ways in which Dutch construction company Dura Vermeer is successfully achieving a lean transformation.
FEATURE – Why is lean change so hard to achieve in times of plenty? And why does it seem to be more attainable when chaos reigns? The author tries to answer these questions.
CASE STUDY – This hotel in Spain has been able to leverage Lean Thinking in its restaurant to successfully adapt to the new Covid-19 regulations enforced in the country, becoming more efficient along the way.
NOTES FROM THE GEMBA – In the last article about Aramisauto’s transformation, the author discovers how Lean shapes the website behind millions of customer interactions every month.