INTERVIEW - New York City's public hospitals system leveraged lean principles and techniques to improve the quality of care and boost organizational performance.

FEATURE – Whether improvement efforts are paying off and people are internalizing a lean way of thinking is a constant worry for many leaders. Here’s a trick to gauge how well – or how poorly – things are going in your transformation.

FEATURE – René Aernoudts discusses how to use standardized work in an organization, providing a lowdown of the techniques available to the lean practitioner.

INTERVIEW – Over the past decade, Catherine Chabiron’s Notes from the Gemba series has turned into some of the most insightful content on Planet Lean. Our editor sits down with the author to talk genchi gembutsu, writing, and building a lean community.