FEATURE – When done well, distance learning can be as effective as direct participation in a summit. The author reflect on a recent experiment and wonders whether distance makes the heart grow… leaner.

CASE STUDY – This Dutch SME is transforming its picking operation – partly with the introduction of a U-shaped design – to increase the number of orders it can fulfil every day.

INTERVIEW – Top leaders at Chilean company Elecmetal talk to us about how lean has transformed their role in the organization and how capability development is fuelling change.

FEATURE – The author outlines the role of HR in a lean transformation and explains why our ability to successfully turn around a business largely depends on activities in which HR participates.