FEATURE - The author explains how a recent book on radical quality improvement in manufacturing inspired him to initiate similar experiments in his software development firm.

CASE STUDY – Not even a pandemic can prevent a lean organization from learning: this hotel in Tenerife has decided to make the most of its forced closure to review and improve its processes.

FEATURE – Our editor learns about the lean work taking place in two successful omelette-based restaurants in the Netherlands.

CALL TO ARMS – The current economic situation is presenting great challenges to organizations around the world, but in difficult times lean gives its best. Provided we all do our part, with conviction and determination.