OPINION – Look at today's disruptive companies and you'll see how all of them have understood that real innovation calls for close proximity to the customer, rather than for stubbornly taking cover in the comfort of the upstream.

FEATURE – Lean thinking is still largely absent from the mining industry. The author explains the great opportunities that lie ahead for an industry with a huge potential to improve.

WOMACK'S YOKOTEN – Effective daily management is still hard to achieve for most organizations. But until line managers start tackling problems first hand as they emerge, rather than deferring and delegating them, basic stability will remain a mirage.

WEB SERIES – Episode 3 of our docuseries on lean in Brazil takes us to the second largest bank in the country. Learn how Bradesco is striving to improve its processes to provide more value to its customers using Lean Thinking.