Planet Lean: The Official online magazine of the Lean Global Network
John Shook on transformations and lean in a crisis

John Shook on transformations and lean in a crisis

John Shook
John
Shook
November 4, 2022

VIDEO INTERVIEW – We recently caught up with John Shook at the Lean Healthcare Academic Conference in Stanford and asked him to share his thought on the questions we need to ask ourselves in a lean journey and on lean in turbulent times.


Interviewee: John Shook, Senior Advisor, Lean Global Network

Interviewer: Roberto Priolo, Editor, Planet Lean



THE INTERVIEWEE

John Shook
John Shook is Senior Advisor to the Lean Global Network

Read more

At the service of customer centricity
November 25, 2022
At the service of customer centricity

CASE STUDY – This Shared Service Center in Poland has leveraged lean, technology, and automation to completely transform itself and provide an ever-better customer experience.

Continue reading
Pathways to reduce emissions
November 11, 2021
Pathways to reduce emissions

FEATURE - Imagine targeting a quarter of the world’s greenhouse gas emissions by setting our lean minds to it? The authors discuss building better, circular supply chains and designing sustainable products.

Continue reading
How tools really work in a lean program
March 25, 2025
How tools really work in a lean program

FEATURE – Many lean initiatives fail because managers lack an understanding of how adults learn. The authors discuss why execs need clear strategies that link improvement efforts to human capital development.

Continue reading
How lean coaching changed the culture of a restaurant chain
August 23, 2017
How lean coaching changed the culture of a restaurant chain

FEATURE – An approach based on coaching and experiments is transforming the way restaurant chain Xibei works with its people to improve service and dishes: the story of Chef Liang and his Kongfu fish.

Continue reading

Read more

No items found.