
John Shook on transformations and lean in a crisis
VIDEO INTERVIEW – We recently caught up with John Shook at the Lean Healthcare Academic Conference in Stanford and asked him to share his thought on the questions we need to ask ourselves in a lean journey and on lean in turbulent times.
Interviewee: John Shook, Senior Advisor, Lean Global Network
Interviewer: Roberto Priolo, Editor, Planet Lean
THE INTERVIEWEE

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