FEATURE - Mental schemas help us to process information, but they often lead us to blindly jump to solutions without understanding the problem. Here, the author explains how Lean Thinking mitigates that risk.

FEATURE – In a bid to find inspiration and new ideas to achieve excellent outcomes in patient safety, a group from a Boston hospital flew to Orlando to visit JetBlue Airways.

INTERVIEW – This moving company in Singapore has taken its first steps down the lean road, reminding us that translating your strategy into small, actionable improvements people can make at the gemba is the way to a transformation.

FEATURE – Simulations and games can be extremely beneficial, so long as we use them to highlight and explain the underlying behaviors we must adopt if we are to successfully embrace lean... and not only the tools.