Planet Lean: The Official online magazine of the Lean Global Network
John Shook on transformations and lean in a crisis

John Shook on transformations and lean in a crisis

John Shook
John
Shook
•
November 4, 2022

VIDEO INTERVIEW – We recently caught up with John Shook at the Lean Healthcare Academic Conference in Stanford and asked him to share his thought on the questions we need to ask ourselves in a lean journey and on lean in turbulent times.


Interviewee: John Shook, Senior Advisor, Lean Global Network

Interviewer: Roberto Priolo, Editor, Planet Lean



THE INTERVIEWEE

John Shook
John Shook is Senior Advisor to the Lean Global Network

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Using lean problem solving at the Rio Olympics
November 13, 2018
Using lean problem solving at the Rio Olympics

FEATURE – At the 2016 Olympics in Rio, the Japanese Men’s 4x100m relay team went from being the underdogs to winning a silver medal by apply lean problem solving.

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Bringing humanity back into customer support
August 6, 2018
Bringing humanity back into customer support

INTERVIEW – We have come to dread having to interact with customer support representatives, and quite rightly so. Basecamp has made it a mission to bring humanity back to this interaction.

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How a book club helped Fuji Xerox Australia support lean
May 28, 2017
How a book club helped Fuji Xerox Australia support lean

FEATURE – Upon realizing they were struggling to engage people in continuous improvement, Fuji Xerox Australia’s IT team found a unique way to breathe new life into its lean efforts… a book club.

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Le lean, c’est fantastique!
July 27, 2018
Le lean, c’est fantastique!

GETTING TO KNOW US – We sit for a chat with the President of Institut Lean France. Not only has ILF created a vibrant community of lean CEOs in France; it also launched one of the most innovative lean events out there.

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