How we grew using less resources than ever before
THE LEAN BAKERY – In the fourth episode in our video series, the CEO of 365 explains how lean showed him that his business could grow (exponentially) without using any extra resources.
Words/interviewee: Juan Antonio Tena, CEO, 365.café - Barcelona
In previous episodes of this video series, my wife Emi explained how we manage a chain of 100 shops in and around Barcelona, our process engineer Jesus told you how our 365 Obrador shops run stock-free, and shop coordinator Aida went through how we reorganised the work to better serve our customers.
But our lean experiments actually began in our central workshop, from where we supply our bakeries around the city. This is where we first realized how powerful lean is: this revolutionary way of thinking allowed us to control and improve our processes so much that we were able to fuel the grow of our business by simply improving what we were already doing (rather than investing more resources).
Learn how in this video.
You can read all about the 365 story in The Lean Bakery.
Buy your copy here
THE INTERVIEWEE
Read more
COLUMN – Last month a video surfaced of a passenger being forcibly removed from an overbooked United Airlines flight and the Internet went ablaze. What does this story tell us about the relationship between profitability and customer value?
FEATURE – Our editor attends a Lean Day at Dreamplace Hotels & Resorts in Tenerife. In this report, he shares his thoughts about team building, following up on improvements, and yokoten.
PROFILE – Lean leaders are often tempted to jump in and fix the problems they see. Julie McGrory is successfully transforming the culture of a large and traditional government organization by learning to take a step back and letting people take the lead.
CASE STUDY – For the past year, Elementia Materiales, a producer of materials for the construction industry, has begun a lean journey that’s already brought impressive quality results.