How we grew using less resources than ever before
THE LEAN BAKERY – In the fourth episode in our video series, the CEO of 365 explains how lean showed him that his business could grow (exponentially) without using any extra resources.
Words/interviewee: Juan Antonio Tena, CEO, 365.café - Barcelona
In previous episodes of this video series, my wife Emi explained how we manage a chain of 100 shops in and around Barcelona, our process engineer Jesus told you how our 365 Obrador shops run stock-free, and shop coordinator Aida went through how we reorganised the work to better serve our customers.
But our lean experiments actually began in our central workshop, from where we supply our bakeries around the city. This is where we first realized how powerful lean is: this revolutionary way of thinking allowed us to control and improve our processes so much that we were able to fuel the grow of our business by simply improving what we were already doing (rather than investing more resources).
Learn how in this video.
You can read all about the 365 story in The Lean Bakery.
Buy your copy here
THE INTERVIEWEE
Read more
FEATURE – At Nijhuis Mitech, management is so involved that the owner can often be seen at the gemba running experiments with people. The transformation that ensued is helping the firm become more efficient and stay competitive.
FEATURE – Visualizing the work, increasing customer focus and changing the way to interact with employees has helped a family-run Dutch building maintenance and renovation firm to transform itself.
FEATURE – Leading by solving problems is a key trait of any lean leader, but it is important to understand that not all problems are their prerogative.
CASE STUDY – Following one of the deadliest hurricanes in US history, an NGO started to use lean management principles to speed up the reconstruction of homes in the Louisiana city… and the results were impressive.