Double interview: 365 and Dreamplace
INTERVIEW – Earlier this month, we attended a Lean Day at Dreamplace Hotels and Resorts in the Canary Islands. We sat down with two lean leaders to discuss the transformations of their businesses.
Interviewees: Marco López and Juan Antonio Tena
Dreamplace and 365 are two organizations that Planet Lean readers will probably be familiar with, as we have written extensively about both. What we hadn't done yet was putting senior executives from the two organizations face to face to talk about lean and leadership. The opportunity to do so came earlier this month, when we attended a Lean Day at the Gran Tacande hotel in Tenerife.
THE INTERVIEWEES
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CASE STUDY – The whole of Helsinki’s hospital district is leaning out, with incredible results. It isn’t every day that we come across – let alone have the opportunity to observe – a lean transformation in such a large healthcare organization.
FEATURE – Why is lean change so hard to achieve in times of plenty? And why does it seem to be more attainable when chaos reigns? The author tries to answer these questions.
NOTES FROM THE GEMBA – It can take time to challenge our misconceptions and set off on a lean journey. Once we get it, however, it’s hard to stop the improvements, as this French company found out.
WOMACK’S YOKOTEN – The author looks at hoshin planning, A3 thinking and daily management as the three key elements of a lean management system, and highlights the related behaviors that will allow lean to thrive.