Double interview: 365 and Dreamplace
INTERVIEW – Earlier this month, we attended a Lean Day at Dreamplace Hotels and Resorts in the Canary Islands. We sat down with two lean leaders to discuss the transformations of their businesses.
Interviewees: Marco López and Juan Antonio Tena
Dreamplace and 365 are two organizations that Planet Lean readers will probably be familiar with, as we have written extensively about both. What we hadn't done yet was putting senior executives from the two organizations face to face to talk about lean and leadership. The opportunity to do so came earlier this month, when we attended a Lean Day at the Gran Tacande hotel in Tenerife.
THE INTERVIEWEES
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CASE STUDY – This article briefly outlines the different stages of the lean transformation at Mercedes Benz Brazil, as the company looked for the best approach to engage everyone in continuous improvement.
THE TOOLS CORNER – This month, the author discusses how we can ensure quality problems are identified early, tackled swiftly and prevented from reoccurring.
WOMACK'S YOKOTEN – The author reflects on how the legacy of Taylor and Ford still poses challenges to the lean movement, and why critics should move past a simplistic view of lean as mere standardization.
FEATURE – A lean management system is necessary to effectively run a business. Can Art Smalley’s four types of problems framework help such a system to focus on what’s really important?