Double interview: 365 and Dreamplace
INTERVIEW – Earlier this month, we attended a Lean Day at Dreamplace Hotels and Resorts in the Canary Islands. We sat down with two lean leaders to discuss the transformations of their businesses.
Interviewees: Marco López and Juan Antonio Tena
Dreamplace and 365 are two organizations that Planet Lean readers will probably be familiar with, as we have written extensively about both. What we hadn't done yet was putting senior executives from the two organizations face to face to talk about lean and leadership. The opportunity to do so came earlier this month, when we attended a Lean Day at the Gran Tacande hotel in Tenerife.
THE INTERVIEWEES
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INTERVIEW – Planet Lean interviews Silvia Cespa of Italy’s Banca Nazionale del Lavoro, a bank that boasts one of the most advanced IT departments in Europe. How did it get there? Through a six-year transformation towards lean banking.
ONE QUESTION, FIVE ANSWERS – With this month’s question we try to understand what lean idea or principle our interviewees would have liked to learn sooner or better in their journey. So, heads up… You might be in a similar situation.
FEATURE - London-based startup Elastera may represent the example of a company aspiring to be lean from the outset rather than trying to fix itself later through a transformation.
RESEARCH – The authors present a new perspective on value creation. In addition to monozukuri (making things) and hitozukuri (making people), they discuss the idea of kotozukuri, making things happen.