lean in aviation

COLUMN – Aviation research on hierarchy and communication failures reveals a cultural predictor of patient safety: high-power-distance cultures silencing the voices that could prevent harm.

INTERVIEW – We speak with avianca’s VP of Maintenance and Engineering to learn about the efforts the airline is making to fulfil its promise to passengers.

INTERVIEW – The lean journey of the Engineering and Maintenance Department of Colombian airline Avianca proves how important it is for leadership to spearhead change.