Planet Lean: The Official online magazine of the Lean Global Network
Transforming people to transform the healthcare industry

Transforming people to transform the healthcare industry

Alice Lee, Flávio Battaglia and Oriol Cuatrecasas
October 20, 2017

VIDEO INTERVIEW – Last year, the Lean Global Network launched an initiative to leverage the knowledge of our institutes to positively impact the healthcare industry. We caught up with the group in São Paulo this week.


Interviewees: Alice Lee, Executive Director of the Lean Enterprise Institute; Flávio Battaglia, Director of the Lean Institute Brasil; and Oriol Cuatrecasas, President of the Institute Lean Management in Barcelona.

Music by: https://www.bensound.com


How do you transform a whole industry? By transforming the people working in it!

Last year, the Lean Global Network tasked a group of lean healthcare experts (and enthusiasts) to start an initiative to explore new and better ways to impact the industry - the Lean Healthcare Initiative.

As soon as they started working together, the team members - Alice Lee of the Lean Enterprise Institute, Flávio Battaglia of Lean Institute Brasil, Oriol Cuatrecasas of Barcelona-based Instituto Lean Management, and Vyacheslav Boltrukevich of Lean Enterprise Institute Russia (soon to be joined by Denise Bennett from the Australian affiliate of LGN) - agreed that the number one challenge the sector faces is the long lead-time to develop the capabilities a hospital or clinic needs to turn itself around.

The team is carrying out extensive research on the lean journeys of a number of hospitals across the United States, Catalunya and Brazil that LGN institutes in those countries have worked with. Using the Lean Transformation Framework as a reference, they gathered and analyzed data to identify the commonalities between these very different transformations. Their aim is to come up with a set of guidelines that can help hospitals around the world effect change more rapidly and effectively than they are currently able to do.

As we wait for the Working Group to complete its research, we asked three of its members to tell us about the method they are using, the objective they have, and what they hope to bring to the industry that impacts our lives more than any other.

Check out their answers in the video below, which we shot a couple of days ago in São Paulo, at the end of the third Lean Healthcare Summit (an event attended by 300 people, 75% of whom were - encouragingly - physicians).


THE INTERVIEWEES

Alice Lee photograph
Alice Lee is the Executive Director of the Lean Enterprise Institute
Flávio Battaglia photograph
Flávio Battaglia is the Director of Lean Institute Brasil
Oriol Cuatrecasas photograph
Oriol Cuatrecasas is President of Instituto Lean Management in Barcelona

Read more

Please, no more dull learning
September 21, 2018
Please, no more dull learning

FEATURE – The application of lean management to education is not new, but we all know how hard changing legacy systems is. This greenfield lean school aims higher, trying to rethink learning altogether.

Continue reading
Where to look for hope in dark times
March 14, 2022
Where to look for hope in dark times

FEATURE – When the clouds gather, it’s tempting to throw in the towel and ask, “What is it all for?”. The author tells us why the kaizen spirit should be our beacon now more than ever.

Continue reading
From silos to synergy
October 9, 2024
From silos to synergy

INTERVIEW – Ahead of the Lean Global Connection 2024, we hear from Kruk S.A. in Poland to learn how they leveraged “centres of excellence” to break down company silos.

Continue reading
How to use lean UX principles
November 20, 2014
How to use lean UX principles

INTERVIEW - In our search for the perfect solution, we often seem to ignore the user's needs. Jeff Gothelf explains why this is nonsense and what lies at the heart of the Lean UX software development methodology.

Continue reading

Read more

No items found.