CASE STUDY – The story of this NGO shows how visualizing the work enables improvement and removes barriers among teams. It is a first, fundamental step towards a lean transformation.

ONE QUESTION, FIVE ANSWERS – Inspiration can help us solve a problem, get our colleagues interested in lean, or even pick ourselves up after a failure. But where do we get it from? We asked five practitioners.

FEATURE – In the second article of our series written by the front-line staff of Siena University Hospital, we learn how the lean principles of pull and flow have transformed the blood donating process.

NOTES FROM THE GEMBA – The author visits a comparison website that is gradually integrating agile and lean thinking in its processes, identifying new and exciting improvement opportunities.