
Leadership and business transformation go hand in hand
VIDEO – We constantly talk about the role of leadership, but perhaps we don't realize just how intertwined leadership transformation and business transformation really are. This short video discusses why.
By: Michael Ballé, author, executive coach and co-founder of Institut Lean France
To learn what it means to truly be a lean leader, follow Michael's own journey of lean discovery, as told in his new book Lead with Lean - On Lean Leadership and Practice

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THE INTERVIEWEE

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