FEATURE - In this new series, our Polish colleagues draw on their experience with customers and discuss the most common mistakes people make in their lean implementations.

FEATURE – Lean management forces us to look at our IT service management from a different perspective and helps us to ensure it really supports our organizational needs.

CASE STUDY – The author, who leads the CI team in a large real estate company, discusses the lean transformation of the business and role of the improvement team in it.

JUST SAY THE WORD – Mendomi teaches that trust, not just competence, is what makes teams and organizations (and AI adoption) truly work, explains the author as it dives into another term from his lean glossary.