ROUNDUP – This month, we look at the most effective lean improvement approach – kaizen – by looking back at some of our best articles on the subject.

CASE STUDY – By building Lean Thinking into its processes and culture and developing people’s capabilities, this Norwegian company serving the oil&gas sector achieved fantastic results.

FEATURE – To facilitate the transition to a new organization of the work in their department, a group of nurses at Erasmus Medical Center have been using Training Within Industry.

NOTES FROM THE GEMBA – By renewing its focus on value and turning the gemba into a place for learning, Veolia Eau France is improving safety, efficiency, and customer satisfaction. (Part 1 of 2)