FEATURE – Thanks to lean, a primary care unit in Catalonia has streamlined its blood sampling process, improving the patient experience and the life at work for its staff.

FEATURE – When lean seems to fail, leaders should persist and work even harder to bring people on the journey - by observing the situation, providing clear success criteria, and learning together on the job. That's what leading with lean is about.

FEATURE – The hardest part of a learning journey is learning to learn and figuring out what we need to learn - as opposed to we want to. The author wonders whether we are drawing the right lessons from TPS and highlights a few things we are underemphasizing.

INTERVIEW – One of the world's largest dairy cooperatives, FrieslandCampina, has embarked on an ambitious global lean journey. Along the way, they found how critical leadership engagement is.