THE TOOLS CORNER – Standardizing the work is one of the fundamentals of lean thinking, but without a yamazumi chart visualizing it (and helping us to streamline it) this is impossible.

FEATURE – Starting off a lean journey is no easy feat, and existing models won’t tell you what the next steps are. That’s why you should go back to basics and let the Toyota Production System “house” from the mid-1980s show you the way.

CASE STUDY - The Italian branch of Tokheim services about 3,000 gas stations in the central and northern parts of Italy. The general manager shares the story of how lean thinking changed everything, for the better.

FEATURE – If you think one is born a leader, think again. Leadership can be learned and, in this article, the author provides a four-step guide to developing it.