Banking on Lean
WEB SERIES – Episode 3 of our docuseries on lean in Brazil takes us to the second largest bank in the country. Learn how Bradesco is striving to improve its processes to provide more value to its customers using Lean Thinking.
Scripted, edited and narrated by: Roberto Priolo
In January, I visited Bradesco in its giant São Paulo headquarters to learn about the lean work taking place in the Service and Operations department. The organization is developing its people in the hope to change their mindset and encourage them to collaborate more actively and become problem solvers.
Thank you to Lean Institute Brasil for facilitating this visit.
THE NARRATOR
Read more
FEATURE – A student in a medical school recently completed a rotation based on A3 thinking. She tells us what learning to use this problem-solving method has brought her.
FEATURE - Mission creep, silos and a disengaged workforce are some of the negative effects of traditional management. Michael Ballé offers an alternative based on the respect for people principle of lean thinking.
INTERVIEW - Pierre Masai, CIO of Toyota Motor Europe, discusses IT across the company's operations in Europe, highlighting the importance of people engagement and experiments.
EVENT LAUNCH - Save the date! The Lean Global Connection 2024 will take place on November 21 and 22. In this article, our editor introduces the event's theme and tells us what attendees can expect from the largest online lean event in the world.