CASE STUDY – Over the past four years, by developing its kaizen capabilities and crafting a better approach to maintenance, a Turkish gold mine has significantly reduced its extraction costs.

GETTING TO KNOW US – For our second interview with LGN directors, we travel to Hungary to meet the President of our affiliate institute there. He tells us his country’s need for good workers and how lean can make the difference.

INTERVIEW – How do you communicate a consistent message to thousands of employees working across a fragmented and extremely diverse network? Catherine Blay, from French postal service La Poste, tells us.

FEATURE – Our editor attends a Lean Day at Dreamplace Hotels & Resorts in Tenerife. In this report, he shares his thoughts about team building, following up on improvements, and yokoten.