INTERVIEW – The CEO of a Scottish health board takes us through the organization’s long lean journey, reminding us that allowing people to take the initiative often leads to the most impressive discoveries.

INTERVIEW - Thanks to strong leadership support and an effective system to partner with private sector firms, Washington State is proving how successful lean production principles can be in a government setting.

FEATURE — Lean can work in one of the most difficult parts of the world—war-torn Somalia—and it can help you in challenging contexts, too.

FEATURE – In a bid to find inspiration and new ideas to achieve excellent outcomes in patient safety, a group from a Boston hospital flew to Orlando to visit JetBlue Airways.