FEATURE - Three days of learning-by-doing and hands-on improvement work to bring real results for a hotel in Colombia, as Lean Global Network gathered in the Caribbean for its latest Jishuken event.

INTERVIEW – What skills do coaches need to successfully support lean transformations in the service sector? Our colleagues from Australia tells us about their experience.

RESEARCH – Human behavior tends to make change even harder to attain than it already is. This brilliant research paper looks at change from a psychological, technical and leadership point of view.

INTERVIEW – As we look back at the evolution of lean management in our countries, the story of Instituto Lean Colombia will certainly sound more than familiar.