FEATURE – Collaboration with suppliers, rather than a merely transactional relationship, has to power to transform a company’s operations, fostering innovation and building resilience.

NOTES FROM THE (VIRTUAL) GEMBA – Throughout the lockdown, this car-selling business has never lost its focus on people development. The author learns how this approach is helping the firm make the most of the crisis.

FEATURE – What does it really mean to teach lean? The author reflects on this question and shares a few tips on how to successfully engage learners in different environments.

COLUMN - As the lean community grows, experimenting with tools for self-organization like Open Space in order to build stronger lean networks.