Welcome to the fourth edition of the largest online lean event in the world! In the first 30 minutes, we'll introduce you to this year's theme, highlight some of the content you can expect, and go through housekeeping.

The world is shifting rapidly, but how should Lean Thinking adapt to it? The good news is that we don’t need new inventions. Our existing principles and methods remain strong. But in a world where new challenges appear suddenly and instability reigns, we do need to speed up the clock, embracing kaikaku (dramatic change), kaizen, and daily management. Jim will explain why lean organizations should balance quick responses with a deep understanding of the situation, as Toyota’s diverse strategy with low-carbon vehicles demonstrates.

Valery will provide insights from global food company Nestlé's journey of digital transformation, which is rooted in Lean and continuous improvement. She'll tell us about the importance of having clean processes and an agile mentality when pursuing digitalization, and share the company's achievements and learnings within the transformation.

How can you balance the introduction of lean tools with the cultural shift that comes with any transformation? In this presentation, based on his latest book Managing (Without) Problems, Nestor will share a complete model of Lean Transformation, covering all the aspects that can prevent it from coming to fruition. He'll offer the six key practices that need to be applied in a successful Lean Transformation: Hoshin Kanri, Visual Management, Leader Standard Work, A3 Coaching, Kata and other key characteristics of Lean Leadership.

Tuba and Melda will delve into Omron Electronics' lean journey, focusing on the targeted improvements implemented in the Sales, Marketing, and Customer Care departments to drive both efficiency and customer satisfaction. Through structured SIPOC analysis and Value Stream Mapping (VSM), the team identified key challenges and waste in processes. Addressing these through focused Kaizen workshops, they worked on refining order handling, optimizing lead times, and minimizing inefficiencies in the workflows. You'll also learn about the new tracking and analysis systems implemented in the Sales and Marketing departments to better manage stock, pricing approvals, and competitor analysis, all aimed at delivering faster and more reliable service to our clients.

Join Dave as he shares the strategies behind GE Appliances’ impressive business growth over the past eight years. Dave will dive into how fostering an entrepreneurial mindset across the company has paved the way for a digital transformation, leveraging new technologies to enhance product craftsmanship. Discover how the co-creator space, FirstBuild, empowers consumers to pitch ideas that GE Appliance engineers and designers bring to life, driving breakthrough product innovation. Additionally, explore GE Appliances’ “Zero Distance” strategy, an approach to strengthening customer relationships by closing the gap between consumer needs and product development. This session is a deep dive into GE Appliances’ journey of growth, innovation, and customer-centricity.

Find out what a work standard is and what it isn't in a fun way. You will teach Frederic how to make a sandwich through a series of iterations to reach the final result. This will be followed by a summary of the best way to design and teach a work standard.

Daily Management is the process of aligning the organization to the strategy, defining the variables that need to be controlled and their daily targets, and creating the problem-solving system that allows for rapid and effective problem solving by engaging the people. With this approach, we are better capable to achieve the levels of performance expected and create a learning environment to generate an improvement culture. By solving problems every day in a structured and systematic way, every company can respond to the changes in the environment much more rapidly.

José and Fabio will provide some real examples of DM implementation at TechnipFMC, discussing the benefits it afforded the company.

Discover how Centres of Excellence are pivotal in driving lean and digital transformation at the Polish branch of the Kruk Group. These interdisciplinary teams enhance competencies by offering mentoring, creating a network of internal trainers, and setting standards for tools, techniques, and best practices.

Adaptiveness is rooted in the principles of an operations management system. Marek will take you on a journey to the foundations of Lean that we too often forget to talk about. No buzzwords, no fancy tools; just back to basics.

In today’s competitive manufacturing landscape, lean principles must go beyond the factory floor to include the entire supply chain. This presentation explores how digital solutions enable organizations to extend the benefits of Kanban across supplier networks and customer touchpoints. Through a case study of a high-complexity, multi-plant production environment, we’ll demonstrate how real-time data sharing, automation and seamless communication improve inventory management, production flow and supplier coordination.

In 2014, MOL LUBE, a subsidiary of MOL Group, began a lean transformation to improve operational efficiency. The turning point came when the management team struggled to create a Value Stream Map for a key product, realizing the disconnect between their understanding and the reality on the shop floor. This experience highlighted the importance of Gemba, sparking a journey of continuous improvement. The presentation will focus on key aspects of this transformation, including Gemba, Standard Work, and fostering an innovative culture through problem-solving.

In this session, Gustavo will explain how agile communication at Colombian airline Avianca enables effective collaboration among teams, accelerate decision making and guarantee the delivery of high-quality results.

When a novel meets a lean manual: recently-published Upgrade to Hospitality Excellence tells the story of Alex, a lean healthcare exec, who takes on the challenge of turning around his brother's failing hotel in the Canary Islands, Spain, using his experience with Lean Thinking. Oriol will present the book, tell us how it was written, and explain why it's an essential guide for any business operating in the hospitality sector.

Join "Uncertain" author Maggie Jackson and Toyota Kata coach Tracy Defoe for a conversation, moderated by Sérgio Caldeirinha from Lean Academy Portugal, about the benefits of hesitation, reflection and uncertainty. Why does not knowing fuel adaptability? What do we know about struggle, learning, and practice? There's never been a better time for your team to be skillfully unsure!

In this engaging talk, John will share key strategies to integrate Lean Thinking into your organization, fostering a mindset of efficiency, innovation, and continuous optimization. Discover how Vanti ESP is turning around processes by involving people in an environment of transformation and lean culture.

In October 2023, TechnipFMC Umbilicals Ltd site director asked for ‘problem solving training’.  Asset downtime was an issue impacting the business causing longer than planned lead times. The site director recognised similar problems were recurring and concluded they were not getting to the root cause. The problem to solve was to develop problem solving capability to help reduce asset downtime associated with maintenance and quality-related issues through robust root-cause analysis. Fast forward 12 month, join Brian to find out how TechnipFMC Umbilicals got on...

Despite significant advances in robotics and artificial intelligence over the past three decades, the adoption of these technologies in manufacturing remains the exception rather than the rule. For example, only 12% of manufacturing facilities in the United States have any robot adoption at all, and only half of those facilities report moderate or high use of robotics. What explains why manufacturing firms have had such difficulty making use of new technologies? Drawing on technology sales data, case studies, and interviews, this presentation will identify technical, workforce, and management characteristics that differentiate robot power users. It will also discuss the ways in which public policy and training programs have the potential to shape the adoption of new technologies that can drive improved productivity and higher wages.

In modern organizations, the pursuit of a better customer experience has emerged as a key factor that complements and boosts efforts in efficiency and quality. This presentation explores how Lean principles are being applied to transform the customer experience, optimizing processes, reducing waiting times, and improving communication at every stage of service. Join Lalis for a reflection on the tangible and potential impact of lean on customer experience and how this model has already become a reality in certain settings, including healthcare.

What managerial skills do you need to develop most in order to achieve the business objectives of your production department? In his presentation, Ádam will share with the audience the story of how an Audi plant in Hungary developed, tested and implemented a lean maturity assessment system in its production areas. You will get to see the tool they used, understand the process they followed and grasp the lessons they learned along the way.

The Lean Community's favorite trivia game is BACK! Put your lean knowledge to the test in this fun game

In this panel discussion, three senior lean leaders get together to discuss the role Lean plays in their organizations.

How can you make a difference on our own? This session will equip you with the tools and knowledge you need to go digital and learn on how to create quick and impactful social media lean content. To make the most of the session and apply the learnings right away, have your smartphone and Instagram account ready. Join Sergio to learn how you can take action and be the change we need to see.

Earlier this year, a hyper-lean restaurant opened for just two months near Barcelona. The idea? Experimenting with the latest applications of Lean in the hospitality industry and learning as much as possible in a safe environment, where bottom-line concerns were not an issue. Join Oriol and Elsa as they take you through the story of how Experiment was created and run and share the key lessons learned.

Join Stefan to learn how the second largest producer of salmon in the world was able to boost productivity and quality, while reducing the variation between different plants.

Gianluca will tell us how Hoshin Kanri proved instrumental in leading the strategy of Still-Kion in a high-variability environment.

Learn about the Lean Enterprise Academy's latest research on applying Lean Thinking & Practice. This practical research on lean transformations is carried out directly with many organizational leaders. It has highlighted some of the common gaps they have identified when applying Lean Thinking & Practice to their unique business problems. One of the biggest gaps was found to be around understanding how to develop leadership capability to learn and teach Lean to others through real practice. The LEA team will highlight the specific key problems and failures that organizations have on capability development, but will also show a proven example of how to help leaders develop their own skills through “learning by doing”.

Management systems often play a more critical role than we realize in organizational success. Their nature and focus significantly influence an organization's ability to adapt, innovate, and improve. To create effective management systems, we must align attitudes, behaviors, routines, and methods into a cohesive framework. Tapping into his extensive, multi-year experience running one of the leanest healthcare organizations in the world, Dr Fred takes us through his manifesto and invites us to delve deeper into the world of management systems.

Join this simulation-based session to help improve a breakfast buffet (based on a real improvement project by the Lean Institute Turkey). Test your lean skills in a service environment and learn how to build pace for a process with high variance.

Brazilian agrobusiness Sitio Barreiras has developed a unique and clever management system that puts people at the heart of the work. Fábio takes us through it.

Join Jeff to learn how Winkle Industries was able to understand their Value Stream to better apply problem-solving A3 thinking and improve their on-time delivery. You'll get to see details of the transformation from a planning, production and procurement perspective.

Are you struggling with launching or even sustaining your lean initiatives? Join Lynn as she discusses two areas that will help you increase the probability of lean adoption and sustainment in your organization.

As the world changes and things go faster and faster, it is imperative for companies to adapt and change the way they do things or they will not only fall behind but risk going out of business altogether. The traditional business model, with its functional structure and batch approach, not only contains significant built-in waste but is also difficult to change. Art will explain why the lean management approach is a far better way to run any type of company and why it's important to inject Lean Thinking into the company culture, to ensure sustainability of results and develop organizational resilience and competitiveness.

Kort will provide an overview of the early steps on the journey towards embedding scientific thinking within an IT organization to drive performance improvement - including deeper detail into the obstacles, mistakes and learnings the team has faced and overcome. Since beginning the journey in early 2024, dedicated Kata practice at ADM has driven improvement across 9 process areas and developed capability within 30 individuals.

"Respect for people" is one of the most critical lean principles, but it is most misunderstood. Respect is a foundation for trust, which is the foundation for any "change agent" who aspires to develop a lean culture of problem solving/continuous improvement. The role of leaders in building an eco-system that recognizes and appreciates the value of each team member is pivotal for a sustainable transformation that will enhance customer and employee experiences.

Talissia and Eduardo will share with the LGC audience how insurance broker WTW initiates its Lean journey by bringing a daily management process to leadership to help them define and deliver the strategy, but also create a culture of problem-solving across the organization.

Jaime and Christian will share the story of how developing a closer relationship with a supplier let EGAKAT to embrace Lean Thinking and transform its management model.

No tool creates an inclusive work environment, but some organizational processes are more inclusive by design. Dubbed “Toyota’s Secret” by MIT’s Sloan Management Review, the A3 report is one of the most powerful tools for organizational effectiveness, creativity, and leadership in business. Learn how to use it to work with the full strength of your team’s collective intelligence. Solve problems and seize opportunities with a strategy alignment process that can (more) fully invite and leverage the brains, perspectives, and creativity of your team.

Optimizing the surgical patient experience goes beyond just the procedure and its outcomes. It is important to also streamline pre-surgical evaluations, increase operating room capacity, and reduce scheduling delays. By improving surgeon availability and ensuring timely starts for the first case of the day, we can enhance both patient care and staff satisfaction. Join Javier as he explores strategies to create a more efficient and organized Operating Room Center through the application of lean principles, software, and business intelligence.

Conventional cost analysis methods, such as “actual-to-budget” comparisons, have been utilized for years, but they often fall short in a lean business environment. An often overlooked advantage of Lean Thinking is its capability to reduce costs over time without relying on traditional cost-cutting tactics. Join Nick and learn about the lean-specific analytical methodologies you must integrate in your organization to effectively identify and evaluate cost-saving opportunities.

We are facing a growing workforce crisis driven by changing demographics and societal expectations, especially in industries like manufacturing, healthcare, and supply chains. Leaders and employees seek meaningful, respectful work environments, and organizations need solutions to reduce employee turnover and workplace instability. Join Robert Martichenko and Matt Melrose as they introduce the Meaningful Employment Environment (MEE™) Business System, a framework for creating workplaces where trust, participation, and meaningful work enable both organizations and employees to thrive. Learn to assess your organization, prioritize improvements, and build people-centric workplaces.

Lean aims to maximize customer value by minimizing waste across all organizational processes. Inspired by several lessons from lean transformations, this session will demonstrate how Lean principles can be used to build and enhance an Enterprise Management System (EMS), fostering continuous improvement and greater value for customers.

This session will explain how this Canadian media company is transitioning from a mainly printed local news outlet towards a digital news platform that's also supporting new products to continue providing quality information to local communities. Join Gino as he takes us through the transformation that iciMédias' 23 local media centers are undergoing, leveraging the hoshin process and developing a lean management system.

No tool creates an inclusive work environment, but some organizational processes are more inclusive by design. Dubbed “Toyota’s Secret” by MIT’s Sloan Management Review, the A3 report is one of the most powerful tools for organizational effectiveness, creativity, and leadership in business. It’s a strategy development and alignment process that you can use to (more) fully invite and leverage the brains, perspectives, and creativity of your team. In this panel, we’ll hear stories of how leaders across industries have done exactly this… strengthening their team while developing and executing on brilliant strategies.

We often say, with regards to adopting Lean Thinking (whether as an individual or as an organization), that "it’s easier to act your way to a new way of thinking than to think your way to a new way of acting". But, even if you buy that basic idea, it’s also true that we DO want to change the way we think. And, if so, how DO we think now and how do we WANT to think? This session will explore one key piece of that - a paradox mindset. A paradox mindset holds that, rather than accept simple either-or choices, we want to appreciate complexities, both the macro big picture and micro level details of nuance. What implications does this hold for us as we do our work as individuals in organizations?

We, individuals and organizations, are pulled in multiple directions, faced with seemingly conflicting objectives, and opposing forces. How can we recognize and account for opposing tensions and conflicting contradictions as we make decisions large and small?

Is paradox mindset valuable for lean thinkers? If so, how? And what can we do to adopt it? In this exploratory session, John and Rachel will share their experience, their thinking, and sources they have found in the research that has led them to their tentative hypothesis that "people/organizations that can navigate the tensions to both/and thinking flourish over time”.

Susan was part of the pioneer team that led one of the first lean implementation efforts in healthcare at Flinders Medical Centre, South Australia. Since then, in the role of CEO of five different organizations, she has recognized the importance of five core elements of the lean system when leading and supporting its implementation. Sue will share how her approach has developed and apdated over time as she has successfully led public, not-for-profit and corporate systems to create value for patients and customers. In her current role as CEO of Jones Radiology, she is excited to see the results that can be achieved in a high turnover setting where care is delivered by clever and committed teams who play an integral role in the diagnostic journey of hundreds of patients each day.

The Houston Methodist Sugar Land Breast Care Center (BCC) faced long appointment lead times, which hindered early breast cancer detection and patient satisfaction. At its peak, lead times for screening mammograms extended to 75 days, frustrating both patients and physicians. The root causes included inconsistent scheduling templates, inefficient use of staff, and a lack of management systems to track demand and capacity. Utilizing lean methodology, the team implemented a phased approach aimed at fostering continuous improvement and enhancing operational efficiency. Change management played a key role in engaging the staff and driving the transformation.

Discover how psychological safety is crucial for effective lean management. This presentation explores creating an environment where team members feel safe to share ideas and take risks, leading to enhanced collaboration and continuous improvement. Learn strategies to foster psychological safety and unlock your organization's full potential for innovation and efficiency.

When Larry Culp took over as CEO, the organization was a struggling, unfocused, 125+ years old conglomerate with $90+ Billion in revenue and a balance sheet heavily loaded with debt. After one of the largest lean industrial transformations in modern times, GE has now emerged as three separate, independent companies (GE Aerospace, GE HealthCare, and GE Vernova) with a clear focus on customer value, healthy balance sheets, innovative products, people development, and emerging business systems. Matt's session will touch on leadership’s commitment to Lean as one of the GE HealthCare core operating principles and on the learning and results the company's lean management system has generated. It has been a busy 5+ years at GE overall.

Through interactive dialogue and collaborative exercises, explore the key insights that emerged when seven leading lean organizations gathered in Detroit last July to address the future of people at work. Learn how the Lean Community is reimagining its practices for today's evolving workplace challenges, from AI integration to next-generation engagement. Experience an innovative approach to collective learning as insights from this session will be captured and shared using AI-assisted documentation.

In the rapidly changing world of AI, a remote development team successfully used Lean Thinking to quickly absorb technological developments, using setbacks to accelerate, and changing design without loosing sight of the problem being solved.

Artificial Intelligence has landed, with lean practitioners as impacted as the rest of humanity. Elements of their jobs are being automated, and new robotic shortcuts are coming to all kinds of work (from customer service to self-driving cars, documentation, and software programming). Where should lean people start their AI journey? With the populist Gen-AI models promoting their magical writing and sketching capabilities? Deep in the algorithms and statistics?  Join this expert panel from the field of AI to help with this timely question.

Ana and Brett will discuss how Lean Thinking has fostered and empowered a culture of continuous improvement led by frontline staff at Respect Group, a non-profit aged care organization in Australia. The session will provide some insight into how focusing on the customer has helped Respect adapt to the constantly changing landscape of the aged care industry in Australia.

Artificial Intelligence has landed, with lean practitioners as impacted as the rest of humanity. Elements of their jobs are being automated, and new robotic shortcuts are coming to all kinds of work (from customer service to self-driving cars, documentation, and software programming). Where should lean people start their AI journey? With the populist Gen-AI models promoting their magical writing and sketching capabilities? Deep in the algorithms and statistics?  Join this expert panel from the field of AI to help with this timely question.

In this presentation, Yaqui will take us through the business and investment environment in China and how customer needs are changes. She'll also explain how her company uses Lean to serve its customers and to improve its efficiency.

Learn about Biti's inspiring journey of transformation from a rich legacy spanning 40 years in conventional manufacturing into a Lean Enterprise. Vuu will delve into the company's Lean Product Process Development (LPPD) success and explore the seamless integration of a lean culture with the "Happy Biti’s" initiative, underscoring the commitment to innovation and employee wellbeing.

In this session, the lean leaders for GE HealthCare’s China region will share their learning and results as they have developed the lean management system in different parts of the organization, including the operations and commercial areas.

Join healthcare leaders from Stanford Medicine, California, and St Vincent’s Health, Australia to explore “Next Generation Improvement”. How do we adapt  our approaches and focus on the things that will truly transform and improve outcomes for  patients, staff and our healthcare services?. The session will be expertly facilitated by Dr Alok Patel, a physician and medical correspondent and self-professed ‘loud mouth’.

Join Yu-Hsiu as he talks about the challenges faced by the global motorcycle helmet industry and how Lean Product and Process Development (LPPD) was implemented in a company to improve its competitiveness.

In this session, you'll learn how this organization in Indonesia was able to leverage the five dimensions of the Lean Transformation Framework to improve the furnace operation in its nickel smelter process.

This presentation explores the journey of implementing lean in healthcare, progressing from an improvement project to a lean department, and eventually to a fully lean hospital. Each step addresses the question of why lean is essential in healthcare, focusing on effective change management throughout the process.

Join this interactive session with our international panel of experts to learn how our community can leverage lean methods to improve environmental sustainability.

Join Sarah as she explains how theRoyal Melbourne Hospital’s Digital Coordination Centre connects critical flow metrics with daily decisions to support high-quality and timely healthcare. You'll get to watch a team in action and share, reflect and learn from their experience.

In this presentation, William will discuss the qualities of a successful CEO and what it takes for CEOs to implement Lean effectively in their organizations.

Learn about this interesting application of Lean Thinking in mining, as Gresaf and Arief share details on an improvement project focused on boosting the digger bucket availability.

Struggle to keep people engaged and results coming?  Three seasoned continuous improvement practitioners from across the globe will share insightful lessons on building successful improvement efforts with a focus on sustaining the results. Is their thinking aligned? What have they learned from each other?

Taka Saito, a fashion retail expert from Japan, will explore how innovative inventory management is revolutionizing the fashion industry. He will discuss how companies like UNIQLO and ZARA utilize contrasting supply chain strategies - basic apparel demand versus fashion trends - while leveraging lean production to reduce excess inventory and boost profits. This session will highlight how these global giants are breaking away from traditional practices to create more agile, responsive supply chains, ultimately driving financial success in the competitive fashion market.

Return to the essence of a lean enterprise and leverage digitalization to promote lean activities. Join Joe and Ricky as they share the improvement case of a machinery plant.

Tracy will share a proposal of how Lean Thinking and techniques can help companies reduce scope 1, 2 and (especially) 3 carbon emissions, while creating value from decarbonization activities.

Drawing on twenty years of experience in higher education, Chris describes creating a problem solving culture through the intentional practice of behaviors when guiding people through a structured problem-solving process. He will also give practical examples of his collaborative problem-solving model in use.

Oksana will discuss how ride-hailing company Uklon is using hoshin kanri to advance its business and the difficulties of deploying a company's strategy in Ukraine.

Join us for a discussion on integrating Leader Standard Work and lean guiding principles to create a robust culture of people development. Understand the realities and challenges of promoting a framework that equips teams with continuous improvement and collaboration skills.

Demand fluctuation is a critical issue in supply chains. So how can we minimize the risk of overstock and obsolete materials? Gulsah will explain how a process and software were developed at Wagner in Turkey to analyze customer order fluctuation over different periods of time, calculate the reliability coefficient between orders and actual demand, and subsequently review material orders.

Adrin will talk about the lean journey at BAYER's Consumer Health Product Supply Center, detailing the key approaches adopted - included honshin kanri, people and leadership development, and process and performance improvement through PDCA.

In this session, Haishi will share a number of examples of how Artificial Intelligence can be leveraged to support lean practices, including monitoring of workstation to ensure safety, automatically maintaining data pipelines to quickly adjust to new data streams, and facilitating informed decision making by providing users with the most relevant information.

Prof Roser toured 15 German car plants this year. In this session, he will share his findings.

What are the accelerators, motivators, and key factors determining whether an improvement project is successful or not? Jaku will try to answer this question by tapping into his personal experience facilitating projects.

Join Christophe as he talks about the implementation of a process to enable a quicker response to the gaps observed in the day-to-day operations of a Lincoln Electric manufacturing plant. Learn how the organization became more agile and responsive through the alignment of objectives, real-time data collection and the empowerment of the first line of supervisors.

Aeysha will talk about tackling the pressing issue of bureaucratic inefficiencies that hinder public sector effectiveness. This presentation will delve into the excessive red tape within South African government institutions, showcasing a successful case study in a local context, demonstrating how targeted interventions can lead to significant improvements in service delivery and operational efficiency.

Recognizing the vital role played by vocational schools in addressing the employment challenges faced by industry and in fostering innovative, high-tech and green production ecosystems, the "New Generation Vocational High School" project by Yalova Machinery Specialized OIZ aims to equip over 400 vocational students with essential lean and high-tech skills to meet industry demands. By collaborating with local industrialists and Lean Institute Turkey, the project prepares students for immediate employment within the OIZ and beyond, ensuring they graduate with both a high school diploma and a lean master’s certificate.

Faraz and Nima will tell the success story of their Amsterdam restaurants. Through constant experimentation, they were able to adapt to customer needs and achieve great levels of efficiency in their kitchens.

As companies grow, they often lose the artisan spirit and product-focused innovation that defined their early days, replaced by layers of bureaucracy. This shift stifles agility and the continuous learning needed for crafting exceptional products. In this session, we’ll explore how to embed a scalable model for apprenticeship into every-day work, preserving the "Day 1" mindset even as the founder steps back. Learn strategies to sustain growth without sacrificing quality, build strong teams, and keep product excellence at the core of your business.

Learn about the application of Kaizen in the cabling area of Swiss Railways Infrastructure division. Stephan and Christian will tell us about the many concerns and suggestions submitted by employees since May last year and explain how the digital system records them and provides employees with live updates.

Italian manufacturer FPZ SpA faced the challenge of managing an ever-growing repository of proprietary knowledge, crucial for maintaining its market position. By adopting an agile approach and embracing tools for knowledge management, the company streamlined its operations but continued generating vast amounts of information, making it difficult to harness all available knowledge efficiently. That's when they started exploring Generative AI, aiming to unlock the full potential of company knowledge. FPZ embarked on a journey to develop a system that integrates their proprietary knowledge with AI. That's how C.E.S.A.R.E. (Computerized Expert System for Advanced Responses and Engineering) was born, an AI-based tool designed to provide accurate, real-time responses by navigating both structured and unstructured company data. Join Andrea as he explains how C.E.S.A.R.E. improved operational efficiency, reducing time spent on manual information retrieval and ensuring consistent, high-quality technical responses.

ASML is the largest manufacturer of lithographic equipment for microchip suppliers in the most advanced segment of microelectronics. This is the story of the path the company has been following since selecting Lean as their main approach to continuous improvement. Join Arnoud and Oleg as they take us through the evolution of the company's lean journey, all the way to their current understanding of how to apply Lean sustainably and with impact.

In an era where adaptability is not just an advantage but a necessity, how can lean principles drive resilience and growth in the most challenging environments? Kubair will delve into an innovative experiment conducted by Peace Through Prosperity (BringPTP), where a simple policy - the 'Three Cups of Tea' rule - transformed the lives and businesses of street-based micro-entrepreneurs in Pakistan. By limiting incidental costs and reinvesting savings, participants not only expanded their enterprises but also created local employment opportunities. This session will illustrate how lean thinking and agile methodologies were harnessed to eliminate waste, promote continuous improvement, and foster adaptability among individuals operating in volatile socio-economic conditions.

Faced with increasing competition, Pietro Fiorentini S.p.A in Italy (a provider of technology solutions for the energy industry) realized that "the way we have always done things" was no longer enough. That's when they doubled down on their efforts to boost quality, making this everyone's responsibility rather than just a prerogative of Quality Control. Join Marco and Jacopo as they discuss the actions taken by the organization, from introducing new tools and methods to engaging people in quality (beyond training) and making problem solving a daily activity through A3 Thinking.

Faced with the difficulties of a project that didn't go as planned, Finnish telcom Elisa turned to Lean Thinking. Seija and Sari will tell us about the company's journey and how Kata became instrumental to its transformation.

Explore how Lean Thinking is promoting progress across Africa. Ben will present organization cases as examples of what works and what doesn't, and will discuss the remaining challenges. Understand how lean principles are driving improvement and innovation on the continent.

Lean is traditionally associated with manufacturing and, therefore, repetitive processes. In the tech industry, this has led to the widespread belief that lean is great for the maintenance part, but does not apply to software engineering, because it is too creative to be repetitive enough. But that’s forgetting that the real secret of Toyota is not in its factories, but in its engineering! Fabrice will look at examples in the tech industry of how Lean Thinking can improve the creative process to create better products and introduce not just continuous improvements but also breakthrough innovations.

DBS is how Danaher meets the ever-changing needs of their customers, partners and associates. Olaf will share a personal journey of constantly learning, iterating and improving the way the organization helps its customers solve their greatest challenges.

Hear the story of the 10x productivity breakthrough at this digital media company in Ukraine. Volodymyr will explain how AI has become one of the tools Fabiosa Media uses to support its lean implementation.

Christophe's presentation will concentrate on the strategic integration of lean principles with technology to enable Jidoka - addressing minor deviations in real time to prevent significant operational setbacks. This proactive approach is crucial for maintaining high standards of quality and fostering continuous improvement across various industries.

How does Toyota handle radical change? The original story of the company's move from making looms to making cars is well documented, but the more recent moves to hardware and software convergence in cars (starting with Toyota Connected, then Woven by Toyota), and then to a mobility company (with Kinto) are also worth exploring. Don't miss this session by Pierre, who was at the forefront of Toyota's connected car efforts.

Finnair Technology improved their production lead-time by using daily management in their equipment repair shops. Jonna and Rony will share how the battery repair shop control model was changed to a pull model and visual tools were introduced, which stabilized production and improved customer service.

Applying lean to services and offices can be a challenge: people see it as a concept only for production, not for working at a computer. In many companies, office workers are not aware of what quality and value mean in their processes, or for which value streams they work. They sometimes struggle with the concept of the internal customer. And thoughtlessly translating tools and methods from manufacturing won't work! The experience and practice of Bank BPH show that the lean can thrive in the service world. In this presentation, Dagmara will share examples of applying Toyota’s best practices in the world of services and offices.

Many people consider Lean only as a set of tools and techniques, with some Japanese buzzwords thrown in the mix... in other words, something only "experts" can understand. In reality, Lean goes hand in hand with people development and agility of systems. It breaks the silos across processes with one single goal: to survive and prosper in a world that is constantly changing.

By guiding and inspiring others, we learn to face challenges with dedication and care. Accompanied by his People & Organization Manager, Sergio will draw from his personal journey as an entrepreneur and lean leader to explain how it helped the organization give its contribution to the industry, fostering growth and ensuring a positive impact.

The Central Government Real Estate Agency (RVB) is the real estate organization of and for the Dutch government, responsible for the management and maintenance of the largest and most diverse real estate portfolio in the Netherlands. While the maintenance tasks of RvB are ever increasing, the skilled staff is not expected to grow at the same pace in the coming years. To cope with this challenge and secure the availability of talent over the coming decades, RvB is migrating the project maintenance organization from a vertical and functional one towards a horizontal multifunctional one. Harry will share his learnings from this ongoing transformation.

The Lean Community's favorite trivia game is BACK! Put your lean knowledge to the test in this fun game